General Manager II Store 5856 Nederland TX at Advance Auto Parts

Nederland, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

61000.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Customer Relationship Management, Team Leadership, Inventory Management, Automotive Systems Knowledge, Coaching, Performance Management, Safety Knowledge, Parts Lookup, Financial Analysis, Recruitment, Communication, Change Management, Problem Solving, Training, Operational Excellence

Industry

Retail

Description

Job Description What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc. Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred. Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. Base salary will likely be between $47,000 and $61,000 plus Bonus (Actual salary will be determined by the hiring manager later in the process and is based on experience and qualifications) (Most Starting offers go out in the middle of this range) BONUS Bonus is calculated off 2 metrics Metric 1: 6% commission on every comp dollar, paid every 4 weeks Metric 2: .45% commission of every controllable profit dollar (Controllable profit is profitability of the products sold after costs of Labor, Shrink, and MyDelivery are removed), paid quarterly BENEFITS Benefits: 1st Day of 401k Eligible & Company Match (Fully Vested & up to 4%) After 30 Days: Medical, Dental, Vision, 401k PTO, Life, STD/LTD, pet insurance, and EAP. Will spend 1 week traveling for training GM II The leadership position of GM 2 is required to work a minimum of 52–55-hour work week, with 1 weekend off per month. A GM 2 store will consist of a RPP and a CPP and 3 key-holders with a total of 7-15 TMs for that store. Each store will receive 2-5 truck of freight from a DC a week. The role of the GM will be to uphold operational and customer service excellence and to control 4 Wall OI including Labor, Payroll, and Scheduling. The GM is responsible for developing and maintaining Professional Customer relationships and program growth. Lastly, the GM is also responsible for company policy, procedures, and training while holding the team accountable to those standards. #LI-BS2 California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.

Responsibilities

The General Manager is responsible for achieving store sales goals, managing customer relationships, and ensuring operational standards are met. They will also oversee team performance and coaching while maintaining a positive work environment.