COMPANY: BOYD AUTOBODY

Job Description:

WE PUT OUR TEAM MEMBERS FIRST. YOU’LL RECEIVE A GREAT SALARY AND BENEFITS, AND EXPERIENCE THE SUPPORT AND OPPORTUNITY YOU DESERVE. YOU’RE EMPOWERED TO MAKE DECISIONS. YOU CONTROL YOUR FUTURE.

Job Description:
The Manager In Training’s primary responsibility and accountability includes providing an exceptional and successful customer experience while shadowing/assisting the General Manager’s day-to-day operation of the store in compliance with established policies and procedures. The Manager In Training will learn the operations of the shop and gain experience for growth into a General Manager role. You will be shadowing the managers at our Calgary locations, including Edmonton Trail, 32nd Street, McIvor, Royal Vista, 42nd Ave, Crowfoot and 29th Street shops.
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Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Shadow the General Manager and assist in overseeing all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
• Store CSI performance review and follow up within 24 hours.

Education and/or Experience Required

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

Required Skills/Abilities

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Shadow the General Manager and assist in overseeing all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
• Store CSI performance review and follow up within 24 hours