General Manager - JW Marriott Venice Resort & Spa at SINGAPORE MARRIOTT TANG PLAZA HOTEL

, , Italy -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Strategy, Operational Excellence, Commercial Performance, Owner Alignment, Luxury Guest Experience, Revenue Optimisation, Stakeholder Management, Cost Control, Budgeting, Forecasting, Team Leadership, Market Positioning, Strategic Thinking, Commercial Acumen, Guest Satisfaction, Asset Value Management

Industry

Hospitality

Description

The Opportunity Marriott International is seeking a commercially astute and strategically minded General Manager to lead JW Marriott Venice Resort & Spa. This is a high-impact leadership role requiring a General Manager who can balance luxury guest experience, operational excellence, and strong commercial performance, while working in close partnership with ownership to drive long-term asset value. The successful candidate will bring a strong understanding of revenue strategy, market positioning, and owner alignment, alongside the ability to lead a complex resort operation in one of the world’s most competitive luxury destinations. About the Property JW Marriott Venice Resort & Spa is a flagship luxury resort located on a private island in the Venetian lagoon. The property offers a unique positioning within the Venice market, combining destination resort appeal with access to one of the world’s most iconic cities. The hotel features: * Extensive accommodation offering including suites and private residences * Multiple food & beverage outlets with destination dining appeal * Full-service spa and wellness facilities * Significant outdoor space and seasonal demand dynamics The property operates within a highly competitive luxury landscape, requiring clear commercial differentiation, strong revenue optimisation, and strategic stakeholder alignment. The Role As General Manager, you will hold full accountability for the performance and positioning of the property, acting as the primary business leader for the asset. You will lead all aspects of operations, commercial strategy, and stakeholder management, with a particular focus on: * Driving top-line revenue and GOP performance * Enhancing the property’s market positioning within luxury Venice * Building a strong, engaged, and high-performing leadership team * Partnering closely with ownership to align on strategy and performance Key Responsibilities Business & Commercial Leadership * Drive overall revenue performance through strategic oversight of pricing, segmentation, and distribution * Partner closely with Revenue Management and Sales to optimise demand across transient, group, and leisure segments * Identify and unlock new revenue opportunities across rooms, F&B, spa, and experiences * Maintain strong market intelligence, ensuring the property is competitively positioned within Venice and the broader luxury landscape Operational Excellence * Ensure consistent delivery of JW Marriott brand standards and luxury guest experience * Lead a complex resort operation with a focus on quality, detail, and service excellence * Drive guest satisfaction, reputation, and brand differentiation People Leadership & Culture * Build and develop a high-performing Executive Committee and leadership team * Foster a culture of accountability, ownership, and continuous improvement * Champion Marriott’s leadership values and talent development approach Owner & Stakeholder Management * Act as a trusted partner to ownership (KSL), providing clear, data-driven insights and recommendations * Lead regular performance reviews, aligning on strategy, investment, and priorities * Navigate owner expectations with confidence, balancing brand standards and commercial outcomes Financial Performance * Deliver strong GOP performance through disciplined cost control and revenue optimisation * Lead budgeting, forecasting, and long-term financial planning * Identify opportunities to enhance profitability and asset value Candidate Profile We are seeking a General Manager with a strong combination of commercial acumen, operational credibility, and stakeholder management capability. Experience * Proven experience as a General Manager within a luxury hotel or resort environment * Strong commercial background with a clear track record of driving revenue and profitability * Experience working closely with ownership groups or asset managers (experience with institutional owners such as KSL is highly advantageous) * Experience in Italy or comparable European luxury markets preferred Leadership & Capability * Demonstrates strong leadership judgement and strategic thinking * Commercially driven, with the ability to translate strategy into measurable performance * Confident operating in complex, high-expectation environments * Strong communicator with the ability to influence senior stakeholders Personal Attributes * Resilient, adaptable, and solutions-oriented * Highly collaborative, with the ability to build trust with both teams and ownership * Detail-oriented with a strong commitment to excellence * Passionate about luxury hospitality and guest experience Additional Requirements * Fluency in Italian and English is essential * Eligibility to work in Italy #LI-JM2 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The General Manager holds full accountability for the property's performance, leading all aspects of operations, commercial strategy, and stakeholder management, with a focus on driving top-line revenue and GOP performance. Key duties include enhancing market positioning within luxury Venice and building a strong, engaged leadership team.