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General Manager at Laguna Phuket

, , -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Management, Operations Management, Strategic Planning, Sales & Marketing, Leadership, Financial Management, Service Quality Assurance, Team Development, Employee Engagement, Stakeholder Management, Brand Standards Compliance, Pre-opening Management, Market Positioning, Guest Relations

Industry

Hospitality

Description

General Manager Banyan Tree Hotels – South Korea Job Purpose: The General Manager is responsible for directing, coordinating, and overseeing the overall operations of the hotel/resort, ensuring all departments operate in alignment with the Group's mission, brand standards, and business objectives. Key Responsibilities: Lead the pre-opening (if applicable), overall operations, and daily management of the hotel in line with company guidelines Ensure full compliance with Banyan Tree Hotels & Resorts' brand standards and operational requirements Drive Sales & Marketing strategies to achieve targeted business performance Continuously develop and strengthen the hotel's business base and market positioning Monitor operational and financial performance, including service quality, guest satisfaction, and profitability Lead, develop, and motivate the team, ensuring strong employee engagement and high morale Maintain strong employee relations and a positive workplace culture Oversee guest feedback, ensuring timely resolution of issues and continuous service improvement Collaborate with internal and external stakeholders, including owners, partners, and the local community Stay updated on industry trends and implement relevant innovations within the property Requirements: South Korean nationality preferred Strong background in international hotel brands Previous experience as a General Manager (upper mid-scale or above) Pre-opening experience is an advantage Strong leadership, commercial, and operational expertise

Responsibilities

The General Manager is responsible for overseeing all hotel operations, ensuring alignment with brand standards, and driving business performance. They lead the team, manage financial and service quality metrics, and foster strong relationships with stakeholders.