General Manager at Lakeside International Trucks

Milwaukee, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shop Management, Parts Management, Team Leadership, Financial Results Ownership, KPI Management, Customer Relations, Conflict Management, Employee Coaching, DMS Proficiency, Warranty Compliance, Safety Management, Operational Improvement

Industry

Truck Transportation

Description

General Manager Department: Accounting & Administration Employment Type: Full Time Location: Milwaukee Description The General Manager owns the performance, culture, and execution of parts and service operations at the location. This role leads and develops teams, drives accountability, ensures company standards and initiatives are executed, and removes obstacles so employees can deliver exceptional service to customers. This position also oversees the Sheboygan, WI location. Responsibilities Direct leadership of location’s parts manager and service team and ownership of their financial results. Top leadership at the branch, responsible for being a champion of excellence, fostering a positive, customer-focused culture and driving financial results. Management responsibilities for locations technicians and service advisors. Focus parts and service team on critical KPIs, drive performance and hold individuals accountable Ensure the execution of company initiatives to drive profitable growth and provide exceptional customer experience. Assist associates in resolving challenges and customer concerns Generate new ideas to improve the day-to-day operations of the branch Ensure compliance with warranty procedures, repairs, and documentation Maintain location, cleanliness and organization, sueprvise general upkeep of dealership facilities and Grounds Regularly evaluate employee performance and skill levels, ensuring training needs are being met. Maintain a safe work environment and ensure employees adhere to company safety practices Adapt to the evolving needs of the organization and undertake additional responsibilities as needed Qualifications A high school diploma or equivalent Strong written and verbal communication skills Have a CDL (or the ability to obtain one) 4-5 years of related experience in a shop and parts management (heavy/medium duty preferred) Experience with training, coaching and mentoring employees Detail oriented and highly organized Demonstrated ability to communicate goals and strive to deliver favorable results Ability to work effectively within a team environment Experienced in customer relations and conflict management Active desire to develop professional skills and have an active role in career growth Proficiency with dealership computer systems/ DMS

Responsibilities

The General Manager oversees the performance, culture, and execution of parts and service operations for the Milwaukee and Sheboygan locations. This includes leading teams, driving financial results through KPIs, and ensuring exceptional customer service and facility maintenance.