General Manager at Leisure Hotels LLC

, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Development, Recruiting, Hiring, Training, Performance Management, Food & Beverage Operations, Cost Controls, Revenue Monitoring, Guest Service, Operations Management, Financial Management, P&L Oversight, Budgeting, Forecasting, Reputation Management

Industry

Hospitality

Description

Description About Flying Saddle Resort Flying Saddle Resort is the only full-service boutique resort on the banks of the Snake River in Alpine, Wyoming, a 57-room destination property nestled at the entrance to Snake River Canyon, less than an hour from Jackson Hole, Grand Teton National Park, and Yellowstone. The resort blends authentic western character with modern amenities, featuring three distinct accommodation types (Superior Rooms, Classic Rooms, and private Cabins), a heated indoor pool and hot tub, and the newly reimagined Grizzly Steakhouse, an upscale, chef-driven restaurant led by Executive Chef Joseph Andrade. Flying Saddle is a true four-season destination, drawing guests for world-class fishing, whitewater rafting, snowmobiling, skiing, and hiking. This is more than a job, it’s an opportunity to live and lead in one of the most scenic and experience-rich areas of the country. Position Summary The General Manager is the hands-on leader of Flying Saddle Resort, responsible for delivering exceptional guest experiences across lodging, food & beverage, and all resort amenities. This role sets the tone for the property, driving performance, building a strong team culture, and ensuring operational excellence across every department. As the on-site leader, the General Manager serves as the primary connection between the resort team and Leisure Hotels & Resorts leadership, ensuring alignment with brand standards, financial goals, and long-term success. Key Responsibilities Leadership & Culture Lead, develop, and hold accountable all department leaders and team members Foster a positive, service-driven culture aligned with Leisure values Recruit, hire, train, and retain a high-performing team in a competitive resort market Provide ongoing coaching, performance management, and succession planning Maintain a visible, hands-on leadership presence across the property Ensure clear, consistent communication across all departments Food & Beverage Leadership Oversee all F&B operations including Grizzly Steakhouse, Western Sports Bar, and events Partner with culinary leadership to maintain quality, consistency, and cost controls Monitor revenue, labor, and COGS to drive profitability while protecting guest experience Ensure compliance with alcohol service standards and regulations Support group dining, events, and private experiences Maintain operational systems (POS, inventory, etc.) and service standards Operations Management Oversee all departments including front desk, housekeeping, maintenance, F&B, and amenities Ensure exceptional guest service and resolve escalated concerns professionally Maintain high standards for cleanliness, safety, and overall presentation Ensure compliance with company policies, OSHA, and local/state regulations Support seasonal programming, partnerships, and on-property experiences Step into operations as needed during peak times, weekends, and high-demand periods Financial Performance & Accountability Own full P&L performance across lodging and F&B Develop and execute budgets, forecasts, and cost-control strategies Monitor daily financial performance and adjust as needed Oversee payroll, AP/AR, and reporting in partnership with accounting Review audits, deposits, and inventory controls Investigate and resolve financial discrepancies Sales, Marketing & Revenue Strategy Partner with marketing to drive occupancy and revenue across all channels Identify opportunities for group, wedding, and event business Monitor market trends and adjust pricing and programming accordingly Manage online reputation and guest feedback responses Utilize systems (PMS, CRS) to optimize rates and availability Administrative & Compliance Maintain accurate reporting and documentation across all departments Oversee scheduling, labor management, and workforce planning Ensure effective use of all systems (PMS, POS, Paylocity, etc.) Maintain compliance with OSHA, safety plans, and licensing requirements Represent the property positively within the local community Housing & Lifestyle Opportunity Housing may be available for qualified candidates. We also welcome interest from couples or partners looking to join a destination property together, with potential opportunities across departments depending on experience and availability. This is a unique opportunity to build your career while living in a world-class outdoor destination. Qualifications 3–5 years of General Manager, Assistant General Manager, or comparable leadership experience Strong food & beverage background required Experience in boutique, resort, or seasonal destination properties preferred Proven financial management experience including P&L oversight Strong leadership, coaching, and team development skills Excellent communication and interpersonal abilities Experience with hospitality systems (PMS, POS, CRS) preferred Requirements Must be willing to relocate to or reside within commutable distance of Alpine, Wyoming; housing options may be available Ability to work a flexible schedule including nights, weekends, and holidays Ability to lift up to 40 lbs as needed Strong problem-solving and decision-making skills Valid driver’s license required Education High school diploma or equivalent required Bachelor’s degree in Hospitality, Business, or related field preferred (or equivalent experience) About Leisure Hotels & Resorts At Leisure Hotels & Resorts, our people define our success. We are committed to a culture rooted in honesty, transparency, fiscal responsibility, and talent development. We seek leaders who are passionate about hospitality, thrive in dynamic environments, and are driven to create exceptional guest experiences. Flying Saddle Resort is where grit meets grace, where the wild west is the backdrop and a high-end guest experience is the standard. If you’re ready to lead something special, we want to hear from you. Requirements Employee Benefits Overview We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees: 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement. Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week. Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments. Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you. Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance. Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.

Responsibilities

The General Manager is the hands-on leader responsible for delivering exceptional guest experiences across lodging, food & beverage, and all resort amenities, setting the tone for the property and driving performance. This role involves leading and developing all department leaders, fostering a positive culture, and ensuring operational excellence across every department.