General Manager at Lift RF New York, LLC

Montclair, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

65000.0

Posted On

03 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team development, Operations management, Member engagement, Retention strategies, Sales management, Marketing strategy, Financial management, Budgeting, Performance analysis, KPI tracking, Customer service, Communication, Problem-solving, CRM systems, Financial reporting

Industry

Wellness and Fitness Services

Description

Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels. We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences. Key Responsibilities: Leadership & Team Development: Recruit, train, and mentor staff to achieve performance excellence. Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates. Operations Management: Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits. Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times. Member Engagement & Retention: Drive exceptional member experiences, achieving high Net Promoter Scores (NPS). Develop strategies to increase membership retention, targeting a churn rate below 5%. Sales & Marketing: Drive membership growth by meeting or exceeding monthly new membership targets. Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates. Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals. Financial Management: Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met. Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins. Performance Analysis: Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership. Continuously identify opportunities for improvement based on data trends and feedback. Qualifications: Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry. Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency. Strong leadership, problem-solving, and team-building skills. Excellent communication and customer service abilities. Proficiency in financial reporting and CRM systems. Passion for health and fitness. What We Offer: Competitive salary and performance-based bonuses. Complimentary gym membership. A chance to lead a passionate team in a thriving fitness community.

Responsibilities

The General Manager is responsible for leading the team, managing daily operations, and ensuring high standards of gym cleanliness and safety. They must also drive membership growth, oversee financial performance, and implement strategies to improve member retention and engagement.