GENERAL MANAGER – LIL’ NASHVILLE, CHISWICK

£48,000-£55,000 per year basic | Career growth opportunity | Bonus scheme | Gratuities
Take the reins of one of West London’s most exciting new venues, overseeing all aspects of Lil’ Nashville.
Lil’ Nashville is a high-energy, live music restaurant and bar, offering a taste of Southern BBQ and honky-tonk spirit in Chiswick. With live country music, mouthwatering food, and a lively bar, we’re quickly becoming a local favourite, and we’re just getting started.
We’re now looking for an experienced and passionate General Manager to oversee all operations and take full accountability for the venue’s day-to-day running, revenue, and success.

ABOUT US:

Lil’ Nashville isn’t just a restaurant. It’s an experience. We bring together Southern BBQ, live country music, and an atmosphere of pure fun. As we continue to grow, there’s never been a better time to join our dynamic, energetic team.
Ready to make an impact? Apply now and be part of something special.
Job Types: Full-time, Permanent
Pay: Up to £55,000.00 per year

Additional pay:

• Bonus scheme
• Tips

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Transport links

Schedule:

• Every weekend

Ability to commute/relocate:

• London W4 4PH: reliably commute or plan to relocate before starting work (required)

Experience:

• senior management: 3 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

THE ROLE:

As General Manager, you will oversee every aspect of Lil’ Nashville, taking full accountability for operations, revenue, and people management. You’ll work closely with the owners, lead the team, manage the venue’s financials, and have an input in marketing, supplier relationships, and event management.

KEY RESPONSIBILITIES:

• Lead all operations, including front of house, back of house, and financial management
• Build and manage a high-performing team, from recruitment and training to team motivation
• Take ownership of revenue targets and drive performance through effective cost management and sales strategies
• Oversee the booking system, ensuring smooth management of reservations, private hires, and special events
• Develop and implement strategies for guest experience, including resolving complaints and gathering feedback
• Work closely with suppliers and contribute to menu and product offerings
• Manage health & safety, fire, and licensing compliance across the venue
• Actively contribute to marketing efforts, ensuring Lil’ Nashville’s voice is loud and clear across digital platforms
• Set and monitor KPIs, ensuring exceptional service while maintaining operational efficiency
• Report directly to the owners on business performance and strategic decisions