Hi!
We are seeking an experienced and dynamic General Manager to oversee our sandwich shop, ensuring exceptional service and operational excellence.
The ideal candidate will possess a strong background in the hospitality industry, with proven leadership skills and a passion for coffee, good food and people. This role requires a hands-on approach to managing day-to-day operations while fostering a positive environment for both staff and customers.

SKILLS

• Proven experience in hospitality management
• Proactive, independent, and calm under pressure
• Supervising experience with the ability to lead and motivate a diverse and dynamic team effectively.
• Excellent organisational skills with a keen attention to detail
• Exceptional leadership qualities that inspire teamwork and foster a positive work culture.
• Experience in hospitality settings with a focus on delivering outstanding customer service.
• Background in serving and barista roles is preferred.
  We invite passionate individuals who thrive in fast-paced environments to apply for this exciting opportunity as we continue to grow and serve our community absolutely stunning coffee and food. We’re a female-led business and we love supporting local women in hospitality and business but this role is open to all!
  Please send CVs and a short cover letter to jobs@mauriessandwichshop.com
  Job Types: Full-time, Permanent
  Pay: From £14.50 per hour
  Expected hours: 30 – 40 per week

Benefits:

• Discounted or free food
• Store discount
• Work from home

Work Location: In perso

• Oversee daily operations of the shop, ensuring high standards of service and quality.
• Work closely with owners and staff on planning, systems, and performance
• Manage and supervise all staff, including FOH servers, baristas and kitchen staff to maintain efficient production.
• Train and mentor team members in hospitality standards.
• Monitor inventory, stock and financial budgets and margins
• Handle customer inquiries and complaints promptly to ensure satisfaction.
• Conduct regular staff meetings to communicate goals, expectations, and performance feedback.
• Maintain a clean and organised kitchen environment that adheres to safety standards.