General Manager (Members' Dining) - AELTC Wimbledon at Levy
London SW19, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Dec, 25

Salary

60000.0

Posted On

01 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

£60,000 + EXCELLENT BENEFITS INCLUDING HEALTHCARE, WELLBEING SUPPORT, 23 DAYS’ ANNUAL LEAVE PLUS BANK HOLIDAYS, LIFE ASSURANCE, MEALS ON DUTY, AND MORE.

We’re looking for an experienced General Manager with a passion for luxury hospitality to join one of the world’s most prestigious sporting institutions at the All England Lawn Tennis Club (AELTC). This is a rare opportunity to deliver five-star hospitality across Members Dining in a truly iconic setting - home to Wimbledon and The Championships.
Reporting to the Operations Manager, you will lead a dedicated premium hospitality team with a mission: to provide an exceptional, seamless guest experience for AELTC Members and event guests all year round.

For 50 weeks of the year, the Club operates as an exclusive private Members’ Club, with a refined food and beverage offering including:

  • An all-day brasserie open seven days a week
  • Elegant supper service in the formal dining room
  • A relaxed Clubroom serving morning pastries, light lunches, and afternoon tea

As General Manager you will also oversee catering operations at the state-of-the-art indoor tennis courts, ensuring that every detail, from menu presentation to service delivery, reflects the highest standards of hospitality and events excellence.
During The Championships, the eyes of the world turn to Wimbledon. In this exciting General Manager role you’ll play a vital role in upholding the Club’s reputation for unparalleled hospitality during this globally celebrated fortnight.
This is more than a leadership role, it’s your chance to be part of a legacy of British sporting and culinary excellence.

Responsibilities
  • Delivering exceptional food and customer service standards across all areas of the Clubhouse, ensuring a premium experience for Members at all times.
  • Building strong relationships with Members through excellent communication, professionalism, and attention to detail.
  • Leading and inspiring a high-performing team through a hands-on, proactive approach and foster a positive, service-driven culture.
  • Overseeing recruitment, onboarding, training, and ongoing development of staff, ensuring clear communication of individual and team goals.
  • Managing rotas and staffing levels to meet operational demands, including Clubhouse service and outdoor events.
  • Ensuring accurate financial processes, including daily sales reconciliation, member billing, and cash handling procedures.
  • Upholding and monitoring all Health & Safety and Food Safety standards, maintaining full compliance with Compass Group policies and legal requirements.
  • Collaborating with the AELTC Club Office and internal committees to support events, match day catering, and achievement of Club KPIs.
    This General Manager role is perfect for a charismatic and hands-on hospitality leader who thrives on visibility, connection, and delivering exceptional service. You’ll be a familiar and trusted presence for members, building meaningful rapport while ensuring every detail reflects five-star standards. If you’re passionate about creating a world-class dining experience at one of the most prestigious sporting venues, we’d love to hear from you.
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