General Manager - Mercure Kakadu Crocodile Hotel at Accor

Jabiru, , Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Management, P&L Management, Financial Forecasting, Budgeting, Revenue Optimization, Stakeholder Management, Indigenous Community Relations, Remote Logistics, Supply Chain Management, Team Leadership, Operational Expertise, Commercial Acumen, Guest Experience Management, Strategic Planning, Problem Solving, Resilience

Industry

Hospitality

Description

Company Description Located in the township of Jabiru within the UNESCO World Heritage-listed Kakadu National Park, the Mercure Kakadu Crocodile Hotel (affectionately known as "The Croc") is one of the world's most distinctive and iconic hotels. Uniquely built in the shape of Kakadu’s apex predator—the saltwater crocodile—this 110-room hotel serves as the primary commercial, social, and tourism hub for the Jabiru community. Owned by Journey Beyond and proudly managed by Accor, The Croc features a swimming pool at its "heart", the Manjmukmuk Restaurant and Bar showcasing Top End game and bush foods, the on-site Ochre Gallery featuring high-quality local Indigenous art, and versatile meeting and business facilities. Our premier location is the ideal base for guests exploring the northern end of Kakadu—including Ubirr, Cahills Crossing, Burrungkuy (Nourlangie) Rock Art Site, and the Mamukala Wetlands—and serves as the perfect departure point for day tours into Arnhem Land. Job Description We are seeking an experienced, visionary, and culturally aligned General Manager to lead the team at the Mercure Kakadu Crocodile Hotel in Jabiru. This role calls for an adventurous, community-minded hospitality professional dedicated to managing year-round operations, driving commercial growth, and delivering outstanding guest experiences. Managing the Mercure Crocodile Hotel, you will navigate the unique seasonal cycles of the Top End (the Wet and Dry seasons) while fostering deep, respectful relationships with hotel owners, local Indigenous communities, and conservation partners. In this role, you will apply your operational expertise and commercial acumen to lead a dedicated team of Heartists® in a remote, culturally significant, and environmentally sensitive location, ensuring The Croc remains a premier destination for Australian and international travellers. Qualifications A qualification in hotel management, hospitality management, commerce, or business administration would be highly regarded. About You Minimum of 5 years’ senior hospitality management experience (General Manager or strong Hotel Manager/EAM), ideally in remote or resort-style environments. Proven commercial acumen and financial literacy, with success in P&L management, forecasting, budgeting, and optimising revenue streams. Highly skilled in managing multi-stakeholder relationships, balancing corporate standards and owner expectations with a deep respect and appreciation for Indigenous communities. An inspirational, people-first leader capable of fostering high performance and supporting team well-being in a remote residential community. Highly adaptable and resilient, with the practical problem-solving skills needed to manage remote logistics, supply chains, and staffing cycles. Full, unrestricted Australian working rights. Additional Information About the Mercure Brand – Locally Inspired | Globally Consistent | Authentic | Inviting With a global network of over 900 hotels in 60+ countries, Mercure hotels are distinct, locally inspired, and rooted in their communities. Each Mercure hotel offers an authentic experience, reflecting the unique culture and charm of its location. We balance consistent quality with a deep understanding of local heritage, creating inviting spaces where guests can discover the best of their destination. Why Work for Accor? At Accor, hospitality is more than a job—it’s a career path where you can thrive and be your authentic self. We are committed to your growth and wellbeing, offering a supportive, inclusive work culture and opportunities to explore limitless career possibilities across our 5,400+ hotels in over 110 countries, including a robust network of 340+ hotels and 18,000+ Heartists® across Australia. Here’s how we support you: ALL Heartist Membership – Enjoy exclusive discounts on accommodation and dining worldwide. Family & Friends Discounts – Share your career perks with loved ones. Accor Live Limitless (ALL) Loyalty Program – Earn rewards and exclusive experiences. Learn Your Way – Access industry-leading training through Accor Academy. Build Your Network – Connect with a global community of hospitality professionals. Join us at Mercure Kakadu Crocodile Hotel and embark on a career journey filled with opportunity, growth, and the chance to create memorable experiences every day. Discover your future with Accor at Accor Careers. Diversity, equity and inclusion are paramount to us, and our ambition is to attract, recruit, develop and promote talent. Job-Category: Executive & Hotel Management Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Lead the year-round operations of the Mercure Kakadu Crocodile Hotel, focusing on commercial growth and outstanding guest experiences. Manage relationships with hotel owners, local Indigenous communities, and conservation partners in a remote environment.