General Manager (Miss J's Cafe)-Fast-Paced Travel Plaza at Las Vegas Petroleum

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Operational Management, Financial Performance Monitoring, Inventory Management, Customer Service, Staff Scheduling, Food Safety Compliance, Budget Management, Employee Training, Conflict Resolution, POS Systems, Marketing Support

Industry

Retail Gasoline

Description

Miss J’s Cafe is seeking an experienced and driven General Manager to oversee daily café operations and lead a high-performing team in a fast-paced hospitality environment. The General Manager will play a key role in delivering exceptional guest experiences, driving operational success, and creating a positive culture for both customers and employees. This is an exciting opportunity for a hands-on leader who is passionate about hospitality, team development, operational excellence, and business growth. Position Overview The General Manager is responsible for the overall performance and daily operations of the café, including team leadership, customer satisfaction, inventory management, financial performance, and operational standards. The ideal candidate will lead by example while creating a welcoming, service-focused environment that supports both guest loyalty and team success. Key ResponsibilitiesLeadership & Team Development Lead, train, coach, and motivate café team members across all departments Foster a positive, collaborative, and high-energy work environment Create staff schedules that support business needs and efficient operations Oversee hiring, onboarding, training, and ongoing employee development Provide performance feedback, coaching, and support to help team members grow Operations Management Oversee day-to-day café operations to ensure smooth, efficient service Maintain high standards for food quality, cleanliness, presentation, and customer experience Ensure compliance with all food safety, sanitation, health, and safety regulations Manage inventory, supply ordering, and stock levels to minimize shortages and waste Coordinate front-of-house and kitchen operations to ensure timely and efficient service Financial & Business Performance Monitor labor, food, beverage, and operational costs to support profitability Assist in managing budgets, financial goals, and operational performance metrics Review sales and financial reports to identify opportunities for improvement Support pricing strategies, promotions, and operational initiatives that drive revenue growth Guest Experience Deliver exceptional hospitality and maintain a welcoming café atmosphere Resolve customer concerns promptly and professionally Build strong guest relationships that encourage repeat business and customer loyalty Gather customer feedback and continuously improve service and operations Marketing & Community Engagement Support local marketing efforts, promotions, and special events Assist in managing social media engagement and online presence Help increase brand visibility and strengthen community relationships Compliance & Administrative Responsibilities Ensure all health, safety, sanitation, and company standards are consistently maintained Oversee accurate cash handling, payroll support, and operational reporting Maintain employee records and assist with administrative functions as needed Keep the café clean, organized, and operating efficiently at all times Qualifications Previous experience as a General Manager, Café Manager, or hospitality leader preferred Strong leadership, organizational, and problem-solving skills Excellent communication and customer service abilities Experience managing budgets, labor, inventory, and operational performance Knowledge of food safety standards, café operations, and hospitality best practices Ability to multitask and lead effectively in a fast-paced environment Experience with POS systems, scheduling software, and basic business tools preferred Flexible availability, including evenings and weekends, as needed Education & Experience 5+ years of food service or hospitality experience preferred Previous management experience required Hospitality Management, Business, or related education is a plus What We Offer Competitive pay Growth and advancement opportunities Positive and team-focused work environment Opportunity to lead and make an impact in a growing café setting Join Miss J’s Cafe and help create memorable guest experiences while leading a passionate and dedicated team.

Responsibilities

The General Manager oversees daily café operations, leading a high-performing team to ensure exceptional guest experiences and operational excellence. Key duties include managing financial performance, inventory, staff development, and maintaining strict health and safety standards.