TK Elevator Corporation — New Orleans, Louisiana, United StatesWhat we expectThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced General Manager in New Orleans, LA.Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing all departments and lines of business to meet and exceed business goalsESSENTIAL JOB FUNCTIONS:Drives culture –Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch’s successesDirect supervision of department managers and supervisors by providing direction and training, and communicating company policies, procedures and objectivesLeads by example the company’s commitment to safety and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employeesLeads by example the company’s commitment to customer service. Understands the importance and need to follow through on NPS scores and customer careEnsures the branch’s daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of businessManages profit and loss (P&L) and uses accounting reports to measure each department’s performance to ensure monthly budgetary goals are metWorks with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilitiesReviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM programOversees retention of service contracts including direct involvement in all “at risk” customer accountsDevelops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospectsOversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistentlyRecommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structureMaintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availabilityMaintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor lawsMaintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goodsMaintains a maintaining a strong working knowledge of the contract with the International Union of Elevator ConstructorResponsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accountsInterfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relationsConsults with regional and district teams in areas of operations, sales, accounting, safety and human resourcesPerforms other duties as may be assignedWho we are looking forEDUCATION & EXPERIENCE:Thorough knowledge of the elevator industry and general management methods within the elevator industryBachelor’s degree (only to be substituted with extensive industry and management experience); or two years’ experience managing on a branch departmental level; or an equivalent combination of education and experienceProven success managing and developing talent within the workforceAbility to define problems collect data, establish facts and draw valid conclusionsAbility to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variablesReasonable accommodations may be made to enable individuals with disabilities to perform essential functionsAdditional informationTK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.ContactFor any additional questions or job specific requests, please use the contactbelow and include the Job Requisition Number as a reference.Elevatorjobs.AMS@tkelevator.comJob detailsPosting date: 2025/07/03Experience level: ManagementContract limitation: Permanent, Full TimeWork Modality: On SiteJob family: Overall Business ResponsibilityIndustry: Engineering & urban mobilityJob number: US901745ET_TKELECP11924Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
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