Voyago is hiring for an Operations Manager for our Non Emergency Medical Transportation division to oversee a region in Southern and and Central Ontario.

REQUIREMENTS

Your Profile:

• You posses a University/College Degree or Equivalent
• You bring minimum 5 years management and business experience, preference would be given to the transportation or health industry fields
• You have proven experience working in a unionized environment with strong knowledge of labour relations practices, collective agreements, and grievance handling
• Your planning and financial oversight experience and any project based accounting expereince would be an asset
• Your experience in non-emergency patient transportation is preferred
• You posses or are able to obtain a Valid FR or equivalent certification *along with current First Aid/CPR certification
• You can provide a copy of your current immunization records and are willing to acquire any outstanding vaccinations required for the role
• You bring excellent organizational, communication and problem-solving skills
• You are available to work flexible hours, including outside regular business hours
• You posses strong working knowledge in all Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook and Power Bi)
• You are comfortable presenting in front of the group
• You posses a clean Drivers Abstract and Criminal Record Search with Vulnerable Sector
• You have proven excellent customer service and client relations experience
• You have strong planning and time management skills and the ability to effectively handle a variety of tasks simultaneously
• You have excellent leadership skills
• You have the ability to manage stress under tight deadlines
• You possess a minimum G class drivers licence

YOUR ROLE:

Reporting directly to the Director Non-Emergency Medical Transport, Ontario, the General Manager will play a key role in the strategy and business development initiatives for the organization. In addition to providing direction and leadership, the General Manager is responsible for driving growth, sales, sustainability and profitability while building and maintaining relationships with internal and external customers. This is an in-office position that will require travel to other locations within Ontario.