General Manager - Optical at National Vision

Mequon, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Sales, Profitability Management, Operations Management, Financial Performance, Team Leadership, Merchandising, Training, Patient Care, Coaching, Customer Service, Auditing, Budget Management, Recruiting, Scheduling, Performance Evaluation

Industry

Retail

Description

Company Description America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserve. America’s Best believes in great care, for every kind of eye. Because every eye deserves better. For more details about America's Best, visit AmericasBest.com. Job Description See your leadership skills in focus! As a General Manager, you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day. The General Manager is responsible for the overall success, sales, and profitability of the store. This includes managing all aspects of operations — from financial performance and team leadership to merchandising, training, and patient care. You’ll set the tone for a positive, high-energy environment where exceptional service and teamwork thrive. What You’ll Do Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies. Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities. Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish. Partner with the Doctor to ensure every patient receives the highest level of care. Conduct store audits and uphold quality, merchandising, and service standards. Maintain open communication with the District Manager and provide accurate reporting. Ensure the store and facility meet all corporate and safety standards. Additional Responsibilities Execute marketing, merchandising, and promotional initiatives according to brand standards. Manage budgets, supplies, and inventory to meet financial goals. Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic. Lead by example — coaching your team toward sales and service excellence. Provide clear, timely feedback and performance evaluations, while addressing issues proactively. Ensure compliance with company policies and maintain accurate associate files and records. Qualifications 5+ years of retail experience. Supervising experience preferred. Knowledge of the optical industry is preferred. Bachelor’s degree or equivalent experience preferred. Proven ability to lead, coach, and build strong associate relationships. Strong communication, organization, and problem-solving skills Passion for providing exceptional customer service and driving sales. Solid understanding of store operations and business performance. Additional Information We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. Our Benefits Include: Health & Dental Insurance 401k retirement savings with company match and stock purchase plan Flex Spending Account Generous Paid Time Off & Company Holidays Parental leave Employee eyewear discount Short- and Long-Term Disability Life Insurance College scholarship program Focus on professional growth and long-term career fulfillment: Training programs: Develop your skills and knowledge with our comprehensive training offerings. Educational Courses: Gain access to courses that support both your personal and professional development. Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Responsibilities

The General Manager is responsible for the overall success, sales, and profitability of the store, overseeing all daily operations including staffing, inventory, bookkeeping, and enforcing company policies. This role involves leading, training, and developing associates while ensuring exceptional customer and patient experiences.