ABOUT THE COMPANY

Playa Bowls is New Jersey’s Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

REQUIREMENTS

• Must pass the required Playa Bowls Food Safety certification requirement within 3 months of employment.
• Meet business goals set out by the company in key metrics
• Must work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictates

• Ensure product consistency, quality, and flavor by regularly checking food items and monitoring preparation standards
• Address and resolve guest complaints regarding food quality, service, and accommodations in a professional and timely manner
• Manage food and beverage deliveries, ensuring accuracy in order quantities and quality of received products
• Collaborate with Human Resources to support the onboarding process for new hires in ADP Workforce Now, including initiating and assigning tasks, sending reminder communications, and addressing any issues or troubleshooting needs.
• Supervise food preparation processes, portion sizes, and presentation to maintain company standards
• Monitor financial performance, including payroll, budgets, and expenditures, using appropriate systems and software to ensure financial goals are met
• Utilize scheduling systems to manage Team Members’ hours, optimizing labor and ensuring timely food preparation
• Ensure compliance with health, safety, and fire regulations in food preparation, serving, and overall facility maintenance
• Maintain required sanitation records and ensure compliance with government regulations and food safety standards
• Establish and evaluate performance standards for both personnel and customer service to maintain high operational standards
• Review and refine operational processes to improve efficiency, service, and safety
• Step in as needed to assist with food preparation or service tasks, such as restocking, clearing tables, or serving food and beverages
• Oversee food and equipment inventories, conducting weekly inventory checks and ensuring adequate stock levels
• Organize and direct employee training programs, resolve personnel matters, and manage recruitment and performance evaluations
• Order and manage supplies, equipment, and resources to ensure operational needs are met
• Assess staffing requirements and recruit new talent through company platforms, job fairs, or other recruitment methods
• Coordinate maintenance and repair services, including waste removal and pest control, to keep the establishment running smoothly
• Manage point-of-sale (POS) operations, including cash handling, money counting, and bank deposits
• Complete business and government forms, maintaining records, reports, and safety documentation
• Adhere to company opening and closing procedures, ensuring that all records and operational tasks are accurately maintained
• Embody and promote the Playa Bowls mission, purpose, and core values in all aspects of your role