General Manager at Polly English

Napa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

125000.0

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant Management, Leadership, Hospitality Standards, Financial Accountability, Employee Development, Labor Management, Operational Planning, Wine Knowledge, Italian Cuisine, POS Systems, Budget Management, Conflict Resolution, Performance Management, Scheduling, Communication, Problem Solving

Industry

Description

General Manager BISTRO DON GIOVANNI | NAPA, CA FULL-TIME EXEMPT POSITION Bistro Don Giovanni is seeking an experienced General Manager to lead our restaurant, management team, and day-to-day operations. Since 1993, Bistro Don Giovanni has been a Napa Valley dining destination known for seasonal Italian cuisine, wood-fired cooking, exceptional hospitality, and a commitment to quality. We are seeking a hospitality-driven leader who can uphold our standards, support our team, and guide the continued success of one of Napa Valley's most established independent restaurants. ABOUT THE ROLE The General Manager is responsible for the overall leadership, performance, and daily operation of the restaurant. This position provides direction and support to managers and team members while ensuring exceptional guest experiences, operational excellence, financial accountability, and compliance with company policies and standards. The role requires a strong understanding of high-volume restaurant operations and elevated hospitality standards. In addition to providing service leadership, the General Manager is responsible for maintaining operational consistency, supporting administrative functions, and ensuring adherence to company policies, procedures, and standards. The ideal candidate is a visible and engaged leader who leads by example, exercises sound judgment, and understands how to balance guest satisfaction, employee development, operational needs, and business objectives in a fast-paced hospitality environment. WHY JOIN BISTRO DON GIOVANNI? We are committed to building a team of talented hospitality professionals who take pride in their work and are passionate about delivering exceptional guest experiences. We look for leaders who demonstrate professionalism, accountability, humility, integrity, and a genuine commitment to hospitality. As one of Napa Valley's longest-standing independent restaurants, Bistro Don Giovanni offers the opportunity to lead an established operation with a strong reputation, experienced team, and commitment to long-term success. Many members of our leadership team have grown within the organization, and we believe in providing opportunities for professional development, increased responsibility, and growth within the organization. We value long-term team members who are motivated to learn, contribute, and help strengthen the business for years to come. COMPENSATION & BENEFITS Compensation: $100,000-$125,000 annually, depending on experience, qualifications, and demonstrated leadership ability. MANAGEMENT BENEFITS PACKAGE Beginning June 1, 2026, eligible managers may participate in a comprehensive benefits program that includes: * Medical insurance with a $650 monthly employer contribution * Dental insurance with employer contribution * Vision insurance * Monthly employer HSA contribution for eligible plans * 401(k) retirement savings plan * Paid sick leave * Paid vacation, including one week during the first year and two weeks beginning in the second year * Employee dining discounts * Professional development and growth opportunities * Access to a variety of voluntary employee-paid benefit options Actual employee costs, benefit eligibility, and benefit levels may vary based on plan selection, coverage level, length of service, and applicable plan terms. WHAT YOU'LL DO * Lead and support all aspects of restaurant operations. * Develop, coach, and support managers and team members. * Promote a culture of hospitality, teamwork, accountability, professionalism, and continuous improvement. * Maintain high standards for guest service, food quality, cleanliness, and operational execution. * Support hiring, onboarding, training, performance management, and employee development. * Oversee scheduling, labor management, operational planning, and administrative responsibilities. * Address guest concerns, operational challenges, and employee issues professionally and effectively. * Ensure compliance with company policies, procedures, and workplace standards. * Collaborate with ownership and leadership to support restaurant goals and long-term success. WHAT WE'RE LOOKING FOR REQUIRED QUALIFICATIONS * Minimum of 3 years of restaurant management experience, including experience supervising managers, supervisors, or team members. * Demonstrated success leading teams and operations in a high-volume, full-service restaurant with elevated hospitality and service standards. * Strong leadership, communication, organizational, and problem-solving skills. * Commitment to hospitality and guest service excellence. * Ability to lead teams in a fast-paced, high-volume environment. * Strong administrative skills and attention to detail. * Demonstrated ability to exercise sound judgment and make effective operational decisions. PREFERRED QUALIFICATIONS * Previous experience as a General Manager or Assistant General Manager in a full-service restaurant. * Strong wine knowledge, including familiarity with wine service standards. * Knowledge of Italian cuisine and ingredients. * Experience with restaurant reservation, scheduling, and point-of-sale systems. * Experience managing labor, financial performance, and operational budgets. WHO YOU ARE * A visible and engaged leader who enjoys being present and involved in daily operations. * Hospitality-focused and committed to creating exceptional guest experiences. * Professional, dependable, accountable, and approachable. * Comfortable coaching managers and employees while maintaining clear expectations and applying policies and standards consistently and fairly. * A strong communicator who values teamwork, collaboration, and respectful leadership. * Calm under pressure and capable of exercising sound judgment in challenging situations. * Motivated by developing people, improving operations, and building long-term success. SCHEDULE & AVAILABILITY This is a full-time management position that requires flexibility to meet the needs of the business. Candidates must be available to work a variety of shifts, including evenings, weekends, and some holidays. Sunday availability is required. Bistro Don Giovanni is closed on Thanksgiving Day, Christmas Eve, and Christmas Day. Outside of those closures, managers should expect to work during peak business periods and holiday seasons as needed. PHYSICAL REQUIREMENTS * Ability to stand and walk for extended periods. * Ability to lift and carry up to 25 pounds. * Ability to work in a busy restaurant environment. * Ability to work in a fast-paced setting with frequent interaction with guests, team members, and vendors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. ADDITIONAL INFORMATION This posting is intended to provide a general overview of the position and is not intended to be a complete list of duties, responsibilities, or qualifications. Responsibilities may change based on operational needs. EQUAL OPPORTUNITY EMPLOYER Bistro Don Giovanni is committed to fostering a safe, respectful, and inclusive workplace for all employees. Employment decisions are made based on qualifications, business needs, and job-related factors without regard to any protected status under applicable law. APPLY Qualified candidates are encouraged to submit a resume and relevant work history for consideration.

Responsibilities

The General Manager is responsible for the overall leadership, daily operations, and financial performance of the restaurant. This includes managing the team, ensuring exceptional guest experiences, and maintaining high operational standards.