General Manager at Postino WineCafe

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coaching, Team Development, Talent Acquisition, Performance Reviews, Guest Experience, Operational Excellence, P&L Accountability, Business Insights, Local Marketing, Community Engagement, Cross-Functional Collaboration, Change Management, Team Building, Cultural Alignment, Recognition, Problem Solving

Industry

Restaurants

Description

Description WHO WE ARE We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good. While no one on the team is quite like the other, it’s our common values that keep us united. Be Authentic and Humble Act with Integrity Bring Good Energy Achieve as a Team Get Extraordinary Results Inspire with Hospitality ABOUT THE GENERAL MANAGER ROLE As a General Manager your goal is to achieve desired company results with guests, employees, and financials through company aligned objectives and processes. TO BE SUCCESSFUL YOU MUST Coach, develop, and engineer high-performing store leadership teams. Attract, retain, and grow talent across all levels, conducting performance reviews and assessing hourly team potential. Foster engagement through open communication, cultural alignment, recognition, and team-building initiatives. Lead effective store communication and ensure smooth adoption of change initiatives. Uphold and coach teams to consistently deliver an exceptional guest experience. Drive operational excellence by holding teams accountable to brand standards, systems, and execution. Strategically identify and resolve store-specific challenges through cross-functional partnerships. Own full P&L accountability — analyze results, build action plans, and drive sustained profitability. Utilize scorecards and business insights to identify trends, opportunities, and improve performance. Collaborate with ADs and the Lab to address local store needs and optimize operations. Promote the brand through local marketing, community presence, and targeted partnerships. WHY YOU’LL LOVE BEING A GENERAL MANAGER Recognition and rewards for your hard work Generous meal benefit program Access to Medical, Dental and Vision Benefits Mental wellness and life event management program Fitness discount program Telehealth services 401K with company match Paid time off and earned paid sick time Company provided Holidays off Company paid life, accidental, and long-term disability benefits. Paid Parental leave up to four weeks when eligible. Competitive base compensation and potential annual 20% bonus paid quarterly Requirements The position requires 1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience. Internal candidates must be in good standing and free of performance issues within a 1-year time-period. Combined work experience and education will be considered in decisions. Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred. Servsafe and Responsible Alcohol Service Certifications are required

Responsibilities

The General Manager is responsible for achieving company results through effective leadership of store teams and operational excellence. This includes coaching teams, driving guest experience, and managing financial performance.