General Manager at Pret A Manger - UK

Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

40000.0

Posted On

31 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Staffing, Sales Performance, Financial Management, Customer Satisfaction, Cost Management, Upselling, Coaching, Training, Scheduling, Inventory Control, Problem-Solving, Commercial Awareness, Interpersonal Skills, Communication Skills, Organisational Skills

Industry

Retail

Description

General Manager – Pret a Manger Starting Salary: £40,000 per annum As a General Manager, you will be responsible for overseeing all aspects of store operations, including staffing, sales performance, financial management, and customer satisfaction. You will lead by example—motivating and inspiring your team to deliver exceptional service while driving business growth and profitability. Key Responsibilities Lead and manage all store operations, including staffing, scheduling, and inventory control Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives Foster a positive, inclusive work environment by coaching, training, and developing team members Ensure full compliance with company policies, procedures, and health & safety regulations Handle customer inquiries, feedback, and complaints with professionalism and empathy Prepare and analyse financial reports (P&L statements, budgets, forecasts) to track performance and identify improvements Collaborate with cross-functional teams (e.g. marketing, supply chain) to deliver company initiatives and achieve business goals Skills & Experience Proven leadership experience within the hospitality industry Strong interpersonal and communication skills, with the ability to motivate diverse teams Excellent organisational and problem-solving abilities High attention to detail and strong commercial awareness Pret Behaviours We look for individuals who demonstrate: Passion Clear Communication Team Working Great Execution Openness to Change Business Sense Realising Potential One Pret Thoughtful Leadership About Us Pret a Manger is a globally recognised fast-casual brand known for fresh, natural ingredients and outstanding customer experiences. Our food is handmade in-shop throughout the day, and unsold items are donated to charity. We serve 100% organic coffee, and our Coffee Fund supports the next generation of farmers.

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Responsibilities

The General Manager is responsible for leading and managing all store operations, including staffing, scheduling, and inventory control, while driving sales and profitability through effective cost management and promotional initiatives. This role also involves fostering a positive work environment through coaching and ensuring compliance with all company policies and safety regulations.