General Manager - Regent Santa Monica Beach at IHG Career

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

390000.0

Posted On

30 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Organizational Skills, Problem-Solving, Financial Management, Budgeting, Forecasting, Guest Satisfaction, Team Engagement, Service Standards, Market Trends, Community Involvement, Environmental Consciousness, Mentoring, Coaching, Succession Planning

Industry

Hospitality

Description

About Us: Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: As General Manager you will manage the day-to-day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. A little bit about your day: Reporting to the Vice President of Operations, every day is different, but your key responsibilities will include: People Develop programs and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement, and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee P&C related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyze financials to drive revenues, future profitability, and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues, and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organizations, activities, and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. What We need from you: Bachelor's degree in hospitality management or related field. 5+ years of experience in hotel management in a luxury or ultra-luxury setting. Strong leadership and communication skills. Excellent organizational and problem-solving skills. Ability to work in a fast-paced, high-pressure environment. Knowledge of local market and industry trends. Strong financial management skills, including budgeting and forecasting. Flexible schedule, able to work evenings, weekends and holidays. Must be able to communicate effectively and professionally in English. Must be willing to work in a high performing dynamic team What you can expect from us: The salary pay range for this role is $340,000.00 to $390,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Responsibilities

As General Manager, you will manage the day-to-day leadership and direction of the hotel, maximizing sales and revenue while driving financial returns. You will develop your team, execute brand standards, and build local awareness of the hotel and brand.