GENERAL MANAGER

Are you ready for the next step in your career?
We’re on the lookout for a dedicated General Manager to join Restaurant Associates – a full-time leadership role overseeing a dynamic and diverse catering and hospitality operation.
With a team of 38 colleagues and generating approximately £3M in annual revenue, this is an exciting opportunity for an experienced, people-focused leader ready to take on a high-impact role within a prestigious workplace environment.
Why Join Us?
If you’re passionate about food, hospitality, and operational excellence – and want to work with a business that values individuality, invests in its people, and rewards dedication – this could be the perfect opportunity.

We offer a comprehensive benefits package that includes:

• Free meals on duty
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

Team Structure

You’ll lead a well-established and collaborative team, including:

• Finance Manager
• Deputy General Manager
• Restaurant Manager (restaurant, café, coffee bar) with 8 FOH team members
• Hospitality Manager (internal & external client hospitality, incl. bar – Wed/Thurs) with 8 FOH team members
• Head Chef leading:
• 10 staff dining team members
• 6 hospitality chefs

Key Responsibilities

• Oversee all aspects of food and beverage operations
• Deliver consistently high-quality service across staff dining, retail, hospitality, and events
• Build and maintain strong client relationships
• Lead, manage, and develop a large multi-disciplinary team
• Ensure compliance with all company policies and health & safety standards
• Drive revenue and commercial performance in line with budgeted targets
• Implement marketing and promotional strategies to increase sales

What We’re Looking For

• Proven experience in a senior management role within catering, hospitality, or retail
• Strong commercial acumen and budget management expertise
• Excellent leadership and people development skills
• Passion for food and exceptional service delivery
• Strong communication, IT, and organisational skills
• A positive, can-do attitude with a focus on innovation and quality

At Restaurant Associates, part of Compass Group UK & Ireland, we deliver first-class hospitality services in iconic venues and workplace environments. We are proud to foster a culture of diversity, inclusion, and authenticity, where everyone can thrive

• Oversee all aspects of food and beverage operations
• Deliver consistently high-quality service across staff dining, retail, hospitality, and events
• Build and maintain strong client relationships
• Lead, manage, and develop a large multi-disciplinary team
• Ensure compliance with all company policies and health & safety standards
• Drive revenue and commercial performance in line with budgeted targets
• Implement marketing and promotional strategies to increase sale