About the job

A prestigious hospitality concept in Dubai is seeking an experienced General Manager to take full leadership of its operation and drive both service excellence and commercial performance.

We are looking for a confident and hands-on hospitality leader with a strong background in premium dining, who understands how to lead from the front, develop high-performing teams, build strong guest relationships, and deliver consistently exceptional standards in a fast-paced environment.

• The RoleTake overall responsibility for the day-to-day operation, ensuring smooth service and consistently high standards.
• Lead, coach, and develop the management and service teams, creating a strong culture of accountability and performance.
• Maintain a strong presence on the floor and build genuine relationships with guests, including VIPs and regular clientele.
• Take ownership of financial performance, including budgeting, forecasting, labour, cost control, and P&L management.
• Analyze business performance and operational KPIs, identifying opportunities to increase revenue, improve efficiency, and maximize profitability.
• Ensure service, food, beverage, presentation, and operational standards are consistently maintained.
• Work closely with the culinary and senior leadership teams to deliver a seamless overall guest experience.
• Oversee recruitment, training, performance management, and retention of the team.
• Manage operational compliance, health and safety, licensing, stock control, and supplier relationships.
• Support business development, marketing initiatives, events, and partnerships that contribute to the venue's growth.
• Identify areas for continuous improvement and implement initiatives that enhance both the guest experience and operational performance.

• What We’re Looking ForProven experience as a General Manager or senior operational leader within a premium or luxury dining environment.
• Strong understanding of high-volume, high-expectation hospitality operations.
• Demonstrated experience managing P&L, budgets, labour costs, revenue, and operational KPIs.
• A natural leader who can inspire, develop, and hold teams accountable.
• Strong guest-facing skills with the ability to handle VIPs, challenging situations, and high-pressure service periods with confidence.
• Commercially minded, with a clear understanding of what drives profitability and operational efficiency.
• Strong communication, organization, and decision-making skills.
• Hands-on, energetic, and present on the floor rather than purely office-based.
• Excellent knowledge of luxury hospitality standards and guest expectations.

• Due to the confidential nature of this opportunity, further details regarding the concept will be shared with shortlisted candidates during the recruitment process.