CORE RESPONSIBILITIES:

• The GM will be responsible for overseeing the timely execution of departmental and company objectives.
• The GM will be responsible for ensuring that the team:
• Conduct themselves in a courteous and professional manner. Anyone not conducting themselves in this manner will be held accountable for their actions and face repercussions (repercussions to be determined in consultation with directors).
• Contribute in positive ways that foster a collaborative, team-oriented work environment.
• Approach their workflows in a proactive fashion, following up with relevant parties as needed, providing updates and status reports regularly, especially when tasks have been completed.
• Be forward thinking, always considering the company’s goals (both long term and short term) and how to best achieve them.
• Make recommendations and suggestions to improve workflow and efficiencies.
• Clarify any tasks, items or requests that are unclear or require more explanation and ask for help when needed.
• Carry out all tasks to completion in a timely manner and in accordance with assigned deadlines
• Support fellow team members.
• Express and share goals for professional development.
• Understand and adhere to the company’s code of conduct at all times.

MANAGEMENT DUTIES:

• Create and implement strategies to grow the business while achieving operational and fiscal efficiency.
• Oversee the development of tactical programs to achieve targeted goals and objectives.
• Analyze corporate obstacles to determine and recommend the best course of action.
• Assist in the development of core values for the company and ensure they are met and maintained.
• In conjunction with the Company Controller oversee and manage the finance and admin departments.
• Coordinate the communication plan of the management staff in the following departments: Sales, Operations, Rentals/Warehouse and Fabrication.
• Work directly with the Sales and Marketing department to create and implement marketing strategies to grow the business.
• Develop, improve and implement strategies, policies and practices for healthier management, reporting and workflow.
• Liaise as needed with outside partners including but not limited to accountants, lawyers, insurance brokers, consultants, etc. to ensure their alignment with company’s core objectives and goals and course correct as needed.
• Provide direct management of key managers and employees.
• Other duties as required.

FINANCIAL DUTIES

• Create, review and maintain an annual operating budget for both Scene Ideas and Caliper Print
• Work closely with the Company controller to oversee the procedural financial functions of the company.
• Working with the controller, have oversight of revenue collection while utilizing the administration team for assigned tasks.
• Working with the controller, have oversight and the authority to grant / remove credit to clients.
• Examine future growth opportunities and recommend investment and cost saving measures to achieve long term growth and profitability.
• Evaluate and assist with recommendations for key investments in equipment, infrastructure, and employees.
• Work directly with the Company Controller to develop reports and strategies to ensure maximum profitability and cash flow optimization.
• Regularly review financial reports and advise directors of key results and recommendations on growth strategies.
• Review, implement and track cost cutting measures to improve profit margins on reoccurring jobs and company operations.
• Liaise as needed with both the company controller and the external corporate accountants on future financial planning, year end preparations, tax implications and other financial matters as required.
• Other duties as required.

HUMAN RESOURCES DUTIES:

• Implement and maintain a digital Human Resources system.
• Develop and communicate company objectives, performance standards and strategies to employees.
• Organize and execute with the support of both Directors and Managers a quarterly Staff evaluation process where performance is reviewed, feedback is provided and goals are set and followed up on.
• Support the development of a healthy internal culture that retains key employees and encourages their professional development and provide guidance or reallocate resources that are not meeting company performance standards.
• Oversee recruitment, hiring and selection process and create procedures for onboarding and offboarding of employees.
• Develop and make recommendations for organizational hierarchy of company.
• In conjunction with the Management team, develop and monitor key performance goals for all employees and review rate increases and scope revisions as required.
• Coach and direct employees and provide feedback in real time to ensure optimal performance and course correction.
• In conjunction with the Director of Operations and Managers, implement, conduct & review quarterly employee performance evaluations and recommend actions based on those evaluations.
• Lead and foster a culture of accountability company wide to ensure retention of competent employees.
• Curate and manage all employee procedural and policy communications.
• Regular check in with all departments and key employees to gauge morale and satisfaction levels, making recommendations to directors for adjustments as needed.
• Develop and coordinate incentives and organized events for key employees.
• Develop and implement programs that create, nurture and maintain a positive company culture.
• Develop internships and work initiatives with outside organizations i.e. Douglas College, Langara, etc.
• Assist the company Controller with the selection of the group benefits plan.
• Ensure that all policies and procedures developed are fair, equitable and in accordance with BC Employment Standards.
• Other duties as required.

ADMINISTRATIVE DUTIES:

• Oversee all administrative functions of the business including management of the office coordinator.
• Oversee and ensure administrative efficiencies, proper procedures and implementation of policies to ensure efficiencies and targets are achieved.
• Identify and propose resolutions for any inefficiencies or conflicts.
• Support our health and safety officer from an administrative perspective.
• In conjunction with the Director of Operations, select our external IT company, review their service offerings on an annual basis and adjust as needed.
• Other duties as required.