General Manager - Service Delivery at MedHealth

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Management, Strategic Performance, Stakeholder Engagement, Budget Management, Compliance Management, Team Leadership, Commercial Management, Government Contract Management, Performance Frameworks, Continuous Improvement, Innovation, Service Delivery

Industry

Hospitals and Health Care

Description

Company Description Have you ever thought, “I want the work I do to be meaningful”? At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone. We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment. We believe work has the power to transform lives and we’re passionate about helping people realise their potential. You must be an Australian Citizen or Permanent Resident at the time of applying. Job Description We're seeking an experienced General Manager - Service Delivery to lead operational performance across our Employment Services division. Reporting to the Divisional Executive General Manager, you'll drive strategic performance, lead a team of Senior Operations Managers, oversee commercial outcomes, and build strong relationships with government stakeholders. You'll play a key role in ensuring exceptional participant outcomes while delivering on contractual, quality and financial objectives. What You'll Be Doing Leading national service delivery across our IEA and WFA contract Driving contractual, compliance and quality outcomes Delivery exceptional service to our clients Developing and leading high-performing teams Building strong relationships with government and key stakeholders Managing divisional budgets, growth and profitability Supporting innovation, transformation and continuous improvement initiatives Qualifications You'll bring: Significant leadership experience in Employment Services Strong commercial and operational management capability Proven success leading large, geographically dispersed teams Experience managing government-funded contracts and performance frameworks Exceptional stakeholder engagement and influencing skills A passion for developing people and delivering meaningful client outcomes Ability to lead, inspire and engage a large team of 1000 team members nationally Additional Information We believe in supporting you, so you can support others. Enjoy a range of benefits including: 12 Weeks Paid Parental Leave Leadership development and executive career pathways across MedHealth Quarterly social events & recognition programs Wellbeing initiatives & Employee Assistance Program (EAP) Fitness Passport Salary packaging & the ability to purchase additional leave All the tools and tech you need to thrive You are welcome here. Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. Leadership Opportunity: Yes Job Status: Full Time

Responsibilities

Lead national service delivery and operational performance across the Employment Services division. Drive contractual compliance, manage divisional budgets, and build strong relationships with government stakeholders to ensure exceptional participant outcomes.