General Manager at Swickard Anchorage, LLC d/b/a Mercedes-Benz of Anchorage

Anchorage, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operational Excellence, Customer Experience, Team Development, Financial Management, OEM Partnership, Community Presence, Hospitality, Process Design, Vendor Setup, P&L Accountability, KPI Tracking, Recruitment, Mentorship, Brand Alignment, Strategic Growth

Industry

Motor Vehicle Manufacturing

Description

Description Build a Legacy from the Ground Up | Aggressive Executive Compensation | Lead the launch of Alaska’s first Mercedes-Benz Van Center We’re building something new — a state-of-the-art facility dedicated to Mercedes-Benz Vans, serving commercial and luxury customers across the region. As General Manager, you’ll have the rare opportunity to build the operation from the ground up — people, process, and performance. This role is perfect for a leader who thrives in creation mode, blending operational precision with entrepreneurial vision. This new van center will deliver mobility solutions that power Alaska’s businesses, adventurers, and innovators. At Swickard, hospitality isn’t just for guests — it’s how we build teams. Our culture blends luxury brand standards with operational discipline, ensuring every interaction reflects integrity, performance, and care. Why This Opportunity Founding Leadership: Shape the identity, culture, and standards of Anchorage’s first Mercedes-Benz Van Center. Premium Brand, Purpose-Driven Work: Build a business that supports local companies, travelers, and entrepreneurs. Growth Platform: As part of Swickard Automotive Group, enjoy career runway across multiple luxury and performance brands. Community & Adventure: Live and work in one of America’s most scenic and entrepreneurial markets. Key Responsibilities Launch Leadership: Build and lead all dealership operations from day one — staffing, process design, vendor setup, and OEM readiness. Operational Excellence: Oversee daily performance across sales, service, parts, and finance with full P&L accountability. Customer Experience: Deliver a world-class CSI experience; set the tone for hospitality-driven guest care across every department. Team Development: Recruit, mentor, and develop high-performing department leaders in a fast-scaling operation. Financial Management: Drive profitability and sustainability through disciplined expense control and KPI tracking. OEM Partnership: Collaborate closely with Mercedes-Benz Vans USA to ensure compliance, brand alignment, and strategic growth. Community Presence: Represent the Mercedes-Benz brand within the Anchorage business community as a trusted partner and leader. ? Qualifications (Right-Sized for Launch-Phase Dealership) 5+ years of leadership experience as a General Manager or GSM in a luxury or commercial automotive brand. Demonstrated success in new-store openings, rebranding, or operational turnarounds. Strong grasp of dealership KPIs suited to a developing business unit: Annual Revenue: $5–10 M (launch phase) Net-to-Gross: 18–22% Customer Satisfaction Index (CSI): 95%+ — non-negotiable standard Fixed Ops Absorption: 75–85% Year-over-Year Growth: 10%+ after ramp-up Employee Retention:

Responsibilities

The General Manager will build and lead all dealership operations from day one, ensuring operational excellence across sales, service, parts, and finance. This role includes delivering a world-class customer experience and developing high-performing teams in a fast-scaling operation.