General Manager at Swickard Shared Services, d/b/a Swickard Auto Group

Eugene, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operational Management, Financial Performance, Customer Satisfaction, Coaching, Mentoring, Recruitment, Training, Process Management, Continuous Improvement, Relationship Building, Communication, Profitability, Employee Engagement, KPI Management, Luxury Automotive

Industry

Motor Vehicle Manufacturing

Description

Description Eugene, OR| Lead a Premier Luxury Dealership for a leading Hospitality Brand! Drive excellence, inspire your team, and lead a prestigious European brand to new heights. BMW of Eugene is seeking a General Manager to lead our high-performing, customer-focused dealership. This is a hands-on leadership opportunity for an operationally minded executive who can balance financial performance with exceptional guest experience. We’re looking for someone who thrives in a smaller, tightly run store environment — a leader who can develop people, drive profitability, and elevate the BMW experience in the Eugene market. About BMW of Eugene As part of the Swickard Automotive Group, BMW of Eugene represents one of the world’s most dynamic and respected luxury brands. Our mission is simple: deliver performance with hospitality. We believe in transforming the automotive experience through genuine care, precision, and excellence — for both our guests and our team. Our Eugene store serves a loyal and growing customer base in the heart of Oregon, offering a full-service BMW experience from sales to service and parts. Key Responsibilities Lead all dealership operations — sales, service, parts, and finance — with full P&L accountability. Develop and execute business strategies that balance profitability, guest satisfaction, and brand standards. Actively coach, mentor, and motivate department leaders to achieve peak performance. Drive a customer-first culture that produces industry-leading CSI results and long-term loyalty. Monitor and manage key financial metrics: sales performance, expense control, gross margins, and operational efficiency. Partner with BMW North America to ensure compliance and alignment with manufacturer programs and performance targets. Recruit, train, and retain top talent, fostering a culture of growth, accountability, and professionalism. Champion operational excellence through disciplined process management and continuous improvement. ? Qualifications (Right-Sized for BMW of Eugene) 5+ years of proven success as a General Manager, GSM, or Department Director in a luxury or high-performance dealership. Strong operational leadership with success managing dealerships in the $4–8 M annual revenue range. Hands-on leadership style suited to a lean, agile operation. Demonstrated expertise managing key dealership KPIs: Annual Revenue: $5M+ Net-to-Gross: 15–20% Year-over-Year Growth: 5%+ Customer Satisfaction Index (CSI/NPS): 95%+ — top-tier guest experience focus Employee Retention:

Responsibilities

Lead all dealership operations with full P&L accountability while developing and executing business strategies that balance profitability and guest satisfaction. Drive a customer-first culture and monitor key financial metrics to ensure operational efficiency.