General Manager, The Willmore at PMP Management LLC

Long Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Customer Service, Organizational Skills, Writing Skills, Detail-Oriented, Problem Solving, Vendor Management, Financial Acumen, Project Management, Team Collaboration, Time Management, Training, Emergency Response, Inspection Skills, Action Item Tracking

Industry

Business Consulting and Services

Description

Description Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the General Manager, Willmore HOA, Long Beach, CA. Who We Are Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below: Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement Who We’re Looking For PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Description: PMP’s General Manager is responsible for providing on-site management services. The ideal candidate will possess strong leadership and communication skills, a passion for providing extraordinary customer service, and a positive demeanor. Duties & Responsibilities: Provide extraordinary service to all residents, ensuring PMP’s unique brand of white glove service. Perform regular common area tours and inspections, and violation walks to ensure rule compliance. Process all maintenance work order requests and see them through fruition. Populate and disseminate PMP’s week Action Item Tracker to the Board of Directors, reflecting all open action items and delegation of duties. Secure vendor estimates/bids for the Board’s review and approval as necessary. Collaborate with association vendors to ensure work is being done pursuant to the approve contract and to the community’s standards. Proactively update PMP Gateway, our innovative online resident and Board Member portal. Prepare of meeting agendas and Board Package in advance of Board Meetings. Prepare and disseminate to the Board draft meeting minutes within 2 business days following Board Meetings. Handle all Board Member and resident communications, posting notices as necessary to meet civil code deadlines. Process architectural applications for Committee/Board approval. Work with PMP’s Property Accountant to ensure monthly financials are completed and disseminated to the Board in a timely fashion. Ensure association invoices are reviewed, coded, and processed in a timely manner. Drive Association reserve improvements and repairs and oversee special projects. Address after hour’s emergency matters. Participate in on-going training and professional development. Perform additional duties as requested by the Board of Directors. Required Qualifications: 4 Year College Degree Association industry credentials preferred, i.e. CACM, AMS, CCAM 5-10 Years of experience as an on-site General Manager, or experience in a similar role Management of Associations with mixed-use commercial or retail space preferred Extraordinary customer service skills Exceptional writing and communication skills Proficient in Microsoft Word, Excel, and PowerPoint Proficient in reviewing and understanding budgets and financial statements Strong organizational skills An honest, responsible, optimistic, and enjoyable demeanor

Responsibilities

The General Manager is responsible for providing extraordinary service to residents and managing on-site operations. This includes overseeing maintenance requests, vendor collaborations, and ensuring compliance with community standards.