ARE YOU A PASSIONATE AND DRIVEN LEADER WITH EXPERIENCE IN TRAFFIC SERVICES, CONSTRUCTION, OR A RELATED INDUSTRY? ARE YOU PASSIONATE ABOUT PROVIDING PEACE OF MIND TO YOUR CLIENT GROUP? ARE YOU LOOKING TO BE A PART OF A GROWING TEAM AND COMPANY?

Advanced Traffic Control, based in Auburn, Washington specializes in delivering high-caliber traffic control services for large-scale, multi-year infrastructure projects across Washington State. Advanced Traffic Control is a division of The Universal Group, proudly recognized as one of Canada’s Best Managed Companies for three consecutive years- 2023, 2024, and 2025 which is not only a reflection of our company’s accomplishments but also a testament to the passion and expertise of our employees. We have an exciting opportunity for The General Manager of Traffic Services, Pacific Northwest region, reports directly to the Vice President of Traffic Services and is responsible for overseeing and optimizing traffic control operations across the PNW Region.

WHAT WE NEED FROM YOU:

• Valid driver’s license.
• Minimum 5 years’ experience in multi-city trades or similar work experience.
• 7+ years of leadership and management experience with a track record of success leading diverse teams.
• Must maintain state recognized Traffic Control Supervisor certification, which the employer will provide.
• Must review and maintain a clear understanding of the Washington MUTCD and ODOT manual for traffic control work on roadways.
• Must review and maintain a clear understanding of OSHA (Occupational Safety and Health Administration) including Division of Occupational Safety and Health (DOSH) under Washington Industrial Safety and Health Act (WISHA), and remain well-versed in all safety regulations relevant to our services and products.
• Maintain a general understanding of the Washington State Department of Labor & Industries (L&I), Washington State Minimum Wage Act, Oregon Bureau of Labor and Industries (BOLI), Oregon Wage and Hour Laws, collective agreements pertaining to key bargaining units.

Leadership:

• Execute and assist with organizational operations, projects, or services including all related administrative activities.
• Effectively collaborate and communicate with other functional/department managers to understand all required aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purpose and achievements.
• May serve as a direct report for operational departments such as Fleet, TMP department, or as directed by the VP of Traffic Services, Pacific Northwest Region.

Operations:

• Execute and implement strategy and budgets for the operational management of the division within agreed targets and timelines.
• Monitor suppliers performance to ensure that they efficiently and effectively provide needed goods or services within budgetary limits and timelines.
• Assist with the development of any traffic control strategies that will ensure quality of service for our clients.
• Lead, assess and ensure compliance to applicable safety legislation and internal/customer protocols.

Health and Safety:

• Review Health & Safety related paperwork including safety meeting minutes and ensure compliance with Washington State Department of Labor & Industries and Division of Occupational Safety and Health (DOSH).
• Act in accordance with relevant legislation and laws such as The Washington Industrial Safety and Health Act (WISHA).

Human Resources and Labour Relations:

• Responsible for the continued learning and development of direct reports including working closely with Human Resources Business Partners as required to create development plans and succession readiness.
• Liaise HR Department, Field Supervisors, Department Heads, and Field Trainers to ensure proper procedures are followed for matters such as coaching, training, education, corrective actions and discipline.
• Oversee retention initiatives; develop strategies collaboratively, track metrics and KPI’s, make strategic decisions geared towards reducing turnover.

Finance:

• Work with Accounting/Payroll departments as required to ensure proper procedures are adhered to for swift and accurate payment of invoices.
• Maintain a general understanding of payroll and billing practices in order to aid and assist in client invoicing or employee payroll issues.
• Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Sales/Business Development:

• Support sales team with service-related issues. Investigate and analyze all complaints from our clients, the general public and our employees.
• Assist VP, and Marketing team with all client requests for RFP’s, RFQ’S, or Bid opportunities.

Customer Success:

• Develop reports/presentations and participate in Client pre-con meetings, as well as any weekly or monthly meetings as required by either contractual or customer service obligations.
• Regularly check in with clients and client designates in order to build effective working relationships.