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Are you an ambitious and authentic leader, looking for an opportunity to develop in a company that`s in an enviable position in a structurally growing sector? Then we have room for you!
We are Unite Students, a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for talented leaders with great potential and a desire to progress their careers, to join our Customer Operations team as General Managers. Help us build a world-class operation that exceeds the expectations of our customers whilst leading your own team to success.
You will report to the Regional General Manager and be accountable for the execution of national and regional strategies for a cluster of properties. You will deliver improved operational, safety, sales, and revenue performance, increase overall profitability, and drive improvements across the end-to-end customer and employee experience.

You will be able to

• Identify, understand, and balance short term and operational demands with the delivery of longer term and strategic priorities for your cluster of properties
• Identify, understand, and develop novel strategies to deliver against local and organisational priorities
• Build and lead high performing, engaged and motivated teams with a sense of belonging and community
• Build a customer focussed, safe, secure, and inclusive culture for all
• Advocate, communicate and deliver changes in working practices that support local and organisational success
• Understand, and absorb information from a range of different sources, and use it to make effective business decisions
• Understand root causes, analyse, and solve complex business issues
• Adapt your style to inspire, engage, and motivate others in varying situations
• Build effective and collaborative relationships at all organisational levels

We will provide you with:

• A market competitive salary and benefits package
• A personalised leadership development programme
• An opportunity to grow your skills in a supportive and collaborative environment.

Working 37.5 hours per week, the General Manager will be on property and available as business needs dictate, in line with our promise to our students of being there when you need us - this will include being part of an appropriate on-call rota alongside your team leaders and managers

Please refer the Job description for details