ABOUT US:

At Urban Greens, we believe that perfectly crafted salads can empower how we eat
and feel. We are creators - leading the salad revolution to redefine London’s healthy
eating scene. What does that mean? It means we’re bringing people together, one
salad at a time, connecting them to real ingredients, unbeatable flavour and a
community of people who care.
Now at 5 stores strong, and with big plans for growth we’re looking to expand our
team! We’re looking for someone who brings fun, energy, has a keen eye for detail,
and solves problems with a smile!

POSITION: GENERAL MANAGER

We are seeking an experienced and dedicated General Manager to join our growing
team! The ideal candidate will help oversee all aspects of the store, ensuring
exceptional customer service, effective staff management, strong financial
performance, and full compliance with health and safety regulations. The General
Manager will be the driver of the store’s success by creating a positive dining
experience for our guests and upholding the highest standards of quality and
service, all whilst championing the UG brand.

Full responsibility and accountability for your store’s overall profitability. Driving sales
in alignment with targets and always pushing for inventive ways to grow the
business.
Train and develop your team, managing them day to day as well as ensuring Urban
Greens culture comes first.
Ensure exceptional customer service, handling any conflict effectively and with a
customer first approach.
Monitor customer feedback and make improvements based on insights.
Fully responsible for all cost control within your store. Accountable for cost of goods
and labour management.
Monitor food quality and ensure compliance with health and safety regulations.
Monitor supplier performance and evaluate product quality, ensuring Urban Greens
standards for quality are maintained.
Be an ambassador for everything Urban Greens stands for, ensuring our brand
reputation is upheld at every customer touchpoint.