Serves as day-to-day lead for all field operations, and primary point of contact for Owners/President on day-to-day operations.
Direct management of field service supervisors, CSRs, sales staff, and front-line technicians. Must have experience hiring/firing and direct HR management of at least 5-10 FTEs, including both line leaders and individual contributors.

Ensure operations supervisors, CSRs and sales personnel are appropriately trained and supported to perform their day-to-day duties. This responsibility includes, but is not limited to, the following activities:

• Ensure CSRs and sales personnel are aligned with operations on a daily basis and meeting quotas and performance metrics.
• Schedule book is aligned with resource capabilities.
• Assign technicians to jobs based on skillset needed.
• Stage company trucks and dispatch crews daily.
• Monitor crew routes compared to daily schedule and make intraday adjustments as needed/required.
• Perform quality checks on job sites and interact with customers to address concerns.
• Manage equipment service & maintenance, including the company’s truck fleet.
• Purchase materials, plan inventory, and oversee warehouse efficiency.
• New hire and ongoing employee training/skills development

Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Work Location: In perso