JOB SUMMARY

We are seeking a dedicated and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in the hospitality industry, particularly within restaurant and hotel environments. This role requires exceptional leadership skills, a commitment to food safety, and a passion for delivering outstanding customer service. The General Manager will be responsible for managing staff, ensuring compliance with health regulations, and optimising operational efficiency.

EXPERIENCE

• Proven experience in a managerial role within the restaurant or hospitality sector is essential.
• Strong knowledge of food safety practices and regulations.
• Experience in team management with the ability to motivate and lead diverse teams effectively.
• Familiarity with bartending practices is advantageous but not mandatory.
• Excellent organisational skills with the ability to multitask in a fast-paced environment.
• Strong communication skills with a focus on customer service excellence.
  If you are passionate about the hospitality industry and possess the necessary skills to lead a dynamic team, we invite you to apply for this exciting opportunity as General Manager.
  Job Type: Full-time
  Pay: £14.50-£15.50 per hour

Additional pay:

• Loyalty bonus
• Performance bonus
• Tips

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Night shift
• Weekend availability

Work Location: In perso

• Oversee daily operations of the restaurant and/or hotel to ensure smooth functioning and high-quality service.
• Manage and supervise kitchen staff, bartenders, and service teams to maintain a cohesive work environment.
• Implement food safety standards and ensure compliance with health regulations.
• Assist in food preparation as needed and maintain high standards of food quality.
• Develop training programmes for new employees and ongoing training for existing staff to enhance skills in hospitality and customer service.
• Handle customer complaints and feedback professionally to ensure satisfaction.
• Monitor inventory levels and manage supply orders to ensure adequate stock without overordering.
• Prepare reports on operational performance, including sales figures, staff performance, and customer satisfaction metrics.