SKILLS, KNOWLEDGE AND EXPERIENCE

• Strong customer service ethic / background
• Experience in managing a team of at least 6 people
• Experience in managing expenditure against budget
• Understanding H&S compliance
• Positive, can-do attitude
• Common sense approach
• Ability to think on their feet and make considered decisions
• Outgoing, warm and friendly personality
• Organised, meticulous, tenacious
• Excellent written and spoken etiquette
• IT literate and social media savvy
• Strong financial management skills
• ARLA – Desirable
• IOSH - Desirable
  Working Hours - Mon – Friday 9am to 6pm
  Salary - Up to £55,000

PURPOSE OF THE ROLE

The General Manager is responsible for the overall performance of the building. Delivering an exceptional and consistent service to both the current and potential residents. To ensure the team provide a high level of customer service to residents at all times, and engage with residents to create a sense of community within the building.
The General Manager reports directly to the Senior Portfolio Manager.