The duties of the role include; Supervising the General Office Cashier and General Office Administrator and supporting them to perform their duties in accordance with Standing Operating Procedures. Ensuring the General Office team is up to date with all statutory and mandatory training. Opening and closing of the General Office daily and managing the functions of the office with limited interaction from the wider Finance team. Ensuring staffing levels are above the minimum required level to safeguard the staff and procedures of the team at all times.
Providing support and point of escalation for issues that may arise from staff and patients attending the General Office window. Ensuring that all cash, cheque, credit/debit card and direct income received is receipted, appropriately stored and regularly banked. Ensuring that adequate cash controls are in place and adhered to at all times. Ensuring that all Trust income is accurately recorded in the Trust financial ledgers on a timely basis.
Supporting the management and control of the main petty cash float ensuring controls are followed to prevent loss, theft and fraud. Ensuring regular audit checks are performed on all petty cash floats. Responsible for the processing of patient travel claims in accordance with Department of Health guidelines. This includes ensuring the patient qualifies for reimbursement, that adequate paperwork is presented by the patient and duplicate payments are not made.
Ensuring that ICR (Injury Cost Recovery) claims are submitted in a timely manner. Ensuring there are adequate checks and controls in place to safeguard patients valuables deposited in the General Office

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