Job Summary To support the Practice and wider clinical team in delivering safe, efficient, and effective patient care by undertaking administrative, organisational, and basic clinical preparation duties. This is a non-clinical support role focused on improving access and reducing GP workload. Job Responsibilities: To action waiting lists and contact patients To add necessary blood results to ICE To contact patients to arrange necessary tests i.e BP, appointments, bloods To support with reception duties To contact patients with follow-up information as directed by clinicians. To arrange routine follow-ups, investigations, or reviews on behalf of clinicians.
To act as a point of contact between patients and clinical staff. To answer patient queries via phone or in person when appropriate. To signpost patients to services under guidance from clinical staff

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