GENERAL SALES DESK MANAGER **MUST APPLY IN PERSON** at Jackson Kia
Cocoa West, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales Management, Automotive Industry, Personnel Management, Market Analysis, Sales Training, Inventory Management, Advertising, Customer Retention, Profitability, Performance Monitoring, Team Leadership, Complaint Resolution, Forecasting, Demonstrator Management, Sales Promotions

Industry

Retail Motor Vehicles

Description
Description **MUST APPLY IN PERSON**ATJACKSON KIA3660 W. KING ST.COCOA, FL Description The Jackson Auto group in Cocoa, FL is seeking an experienced General Sales Manager. The right associate at Jackson Kia is a motivated and results-driven individual responsible for the sales management of new and used vehicles. This is a full time, individual contributor role that offers a competitive commission schedule. The successful candidate must have exceptional customer service skills, sales management experience, and a passion for the automotive industry. Essential Duties Hires, trains, supervises and monitors the performance of the new- and used-vehicle department managers. Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments. Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit. Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems. Provides feedback annually to new- and used-vehicle department personnel during career development sessions. Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly. Establishes standards for displaying, merchandising and maintaining new and used vehicles. Establishes procedures for quick disposal of over-aged vehicles. Issues all demonstrators and ensures that appropriate dealership records are maintained. Checks the condition of all demonstrators monthly. Audits repair orders for used vehicles as needed to ensure prompt reconditioning. Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually. Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans. Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.). Approves all sales incentives in writing before submitting to the office. Addresses customer complaints to ensure high level of customer satisfaction. Creates systems that ensure ongoing sales training, including weekly sales meetings. Audits all appraisals of trade-in vehicles. Attends auction at least once monthly. Reviews and initials all deals before they are posted. Facilitates new-vehicle pre-delivery with the service manager. Makes sure facility is secure, well lit, and professional in appearance. Maintains a professional appearance. Attends managers meetings as requested. Other tasks as assigned. Summary Assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's break-even data. COMPENSATION AND BENEFITS: - Competitive base salary plus commission - Health, dental, and vision insurance - 401(k) retirement plan - Paid time off - Employee discounts on vehicles, parts, and service Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience • Two to four years related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations • Valid Driver's License
Responsibilities
The General Sales Desk Manager is responsible for the sales management of new and used vehicles, ensuring customer retention and profitability. This role includes hiring, training, and supervising department managers, as well as establishing sales objectives and conducting market analysis.
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