JOB DESCRIPTION

We aren’t just another dealership. We have been serving Alberta and the surrounding areas for more than a century, and recently expanded to the United States and now are serving Montana. In order to deliver our promise of making a customer’s experience easy at any Wolfe Automotive location, we make it easy for our employees. We offer training, opportunities for advancement, and a competitive compensation and benefits program.
At Wolfe Automotive Group, you’re not just another employee, you’re part of our wolfe pack.
We are currently seeking a General Sales Manager at our Wolfe Calgary - Chevrolet GMC Buick location.

ABOUT YOU

• You may be an existing general sales manager or sales manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward, working to achieve agreed KPIs and brand standards.
• You have a goal-oriented, friendly personality, especially when negotiating pricing.
• You must demonstrate a profitable and successful track record of delivering outstanding results and exceptional customer satisfaction.
• In addition, you need to have strong management and leadership skills, a winning mentality and a real passion for the brand.
• Enthusiasm with high energy throughout the sales workday.

The General Sales Manager assumes responsibility for customer retention and profitability in the new and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential and established performance standards.

• You will build trust, communicate effectively, and exceed our customers’ expectations, ensuring that our customers’ buying experience is industry-leading. You will also be accountable for handling customer queries and complaints and ensuring they are resolved effectively.
• Supports the sales team in daily operations, including but not limited to customer contact, sales funnel management, deal building and closing, and professional vehicle preparation while ensuring that stock is kept to the company’s agreed levels and aged inventory parameters.
• Participates in preparing the annual dealership forecast
• Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
• Establishes standards for displaying, merchandising
• Studies local market conditions, demographics, and past sales history and makes recommendations
• Conducts major sales promotions and advertising as needed
• Approve all sales incentives
• Facilitates new-vehicle pre-delivery with the F&I Team Members.
• Makes sure the dealership is safe, secure and professional in appearance.