Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.
Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.

POSITION SUMMARY

Join the Heartland Housing Foundation frontline team as a General Service Worker! In this role, you’ll be crucial in supporting our food services and housekeeping departments. You’ll cover shifts for Dining Room Attendants, Kitchen Aides, Dishwashers, and Housekeepers as needed, ensuring our operations run smoothly. Your duties will be carried out following established standards and guidelines specific to the facility or building where you’re assigned. If you’re looking to make a difference in a dynamic environment, this position is for you!

REQUIREMENTS

• High School Diploma is preferred
• One (1) year of experience in a customer service, food service, housekeeping, custodial, or related environment is preferred
• Completion of a current and acceptable criminal records check for the vulnerable sector as required by the Protection for Persons in Care Act and the Accommodation Standards and Licensing Act is mandatory
• Attainment of a Food Safety Certificate is required
• Basic working knowledge of Microsoft Word, Outlook and internet usage is preferred
• First Aid and CPR certification may be required

The General Service Worker may perform a variety of duties that are specific to, or combined with, the following roles. The specific responsibilities may include some of these duties but are not limited to these duties.

Kitchen Aide

• Prepare Breakfast and Salads: Prepare and serve breakfast according to Chef’s meal plan. Monitor and replenish salad bar, assist with meal preparation, serving, and monitoring food levels.
• Clean and Maintain Kitchen: Perform daily cleaning of kitchen, cooler, storage, and dining rooms. Monitor inventory and assist with storage activities.
• Communicate with Kitchen Staff: Actively communicate with the Chef, Cook, and/or Baker regarding food service operations, preparation, and equipment needs.

Dining Room Attendant

• Set Up Dining Room: Prepare the dining room for meal service, set tables, prepare condiments, and ensure equipment readiness.
• Provide Meal Service Support: Assist residents with menu options, take orders, and serve food and beverages. Monitor and replenish food amounts during meals.
• Clean Dining Area: Clean and sanitize the dining room after meal service, including tables, chairs, equipment, and floors.

Housekeeper

• Thorough Cleaning: Ensure common areas, administrative areas, and resident rooms are thoroughly cleaned, sanitized, and polished as per schedule.
• Laundry Duties: Perform laundry duties such as washing, drying, folding, and putting away linens.
• Maintain Stock: Monitor and replenish stock of toiletries and cleaning products. Respond to alarms and emergencies appropriately.

Dishwasher

• Clean Utensils and Equipment: Wash, sort, and clean dishes, utensils, pots, and pans by handwashing or using the dishwasher.
• Maintain Cleanliness: Perform daily cleaning in the kitchen and dining room, sanitizing, sweeping, and dusting.
• Provide Dining Room Support: Serve and clear tables and dishes as required. Communicate with kitchen staff regarding operations and supplies.

Health, Safety, and Environmental Stewardship

• Safety Compliance: Adhere to safety protocols and promote a culture of safety within the organization.
• Cleanliness and Hygiene: Maintain a clean and sanitary work area, adhering to health standards at all times.