General Services Supervisor - Victorian Heart Hospital at Monash Health

Clayton, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Communication, Infection Control, Hygiene Practices, Customer Service, Roster Management, Accreditation, Cleaning Management, Waste Management, Linen Management, Patient Movement, Safety Protocols, Manual Handling, Positive Team Culture, Collaboration

Industry

Hospitals and Health Care

Description

Monash Health is a great place to work Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes. Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation. To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers. Embark on a rewarding career opportunity and be part of a team where your dedication makes a difference in people’s lives. About the Role Monash Health’s Support Services have an exciting part time role on a ongoing basis within our General Services leadership team at Victorian Heart Hospital. This role is perfect for those with dynamic leadership skills and a positive attitude with a passion for being part of a collaborative patient-focused team. This is a fantastic opportunity for a General Services Supervisor to make their mark and lead a team of passionate and highly dedicated Patient Service Assistants (PSA) and Environmental Service Assistants (ESA). Reporting to the General Services Manager, this role also includes driving excellence across linen, pest control, washroom, and waste services to ensure operational objectives are met. As a valued and respected team member, you will be welcomed by a truly supportive and inspiring leadership team who encourage upskilling, growth and career development. We currently have the following opportunity available: Sunday to Wednesday 22:30 – 07:00, 64 hours per fortnight Key responsibilities of General Services Supervisor include but not limited to: Lead and mentor a team of general services talent Actively contribute to a positive team culture Roster management Achieve accreditation for areas of responsibility Meet service key performance indicators Deliver high-quality customer focused services Manage site-wide cleaning, waste, linen and patient movement requests About You:To ensure your success in this role, you will bring experience in environmental services within a hospital or commercial cleaning setting with strong demonstrated knowledge of infection control and hygiene practices. You are a reliable and punctual team member with great verbal and written communication skills. Whether you’re work independently or as part of a team; you always follow manual handling, safety protocols, and procedural instructions. In Return:As an ESA, you will play a vital role in supporting patient care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. ESAs benefit from job stability within Victoria’s largest public health service, along with clear career pathways across environmental and support services. As a Monash Health employee you will enjoy a variety of benefits, such as: Salary packaging options to increase your take-home pay Novated leasing for vehicle options Full-time employees accrue 5 week’s annual leave (pro rata for part-time employees) Free annual flu vaccinations Uniform and laundry allowance About Us: Our Environmental Services Team plays a vital role in supporting Monash Health’s mission to provide safe, high-quality care. We are a diverse and dedicated group committed to cleanliness, infection control, and patient wellbeing. About Victorian Heart Hospital: Australia’s first dedicated cardiac hospital, located in Clayton at Monash University’s Clayton campus. It offers world-class cardiovascular care, research, and education, with advanced facilities for cardiac procedures, imaging, and specialist treatment. Video: Meet Jeanette McCaughan, Team Leader of Support Services at Monash Health, and learn about the vital role of our General and Environmental Services teams. We’re proud of how our Support Services teams contribute to a safe, clean, and comfortable environment for patients and staff. Watch now to discover the rewarding opportunities in our General and Environmental Services team. For a confidential discussion and to explore the opportunity further, please call Paul on 0455 960 282. Position Description can be found here We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values. How to Apply Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ Applications will be screened upon receipt and selection activity may commence prior to the closing date. Applications close: 17 December 2025

Responsibilities

The General Services Supervisor will lead and mentor a team of Patient Service Assistants and Environmental Service Assistants, ensuring high-quality customer-focused services. Responsibilities include managing cleaning, waste, linen, and patient movement requests while achieving service key performance indicators.