Job Title: Genesis Dealership Technician
Department: Service Department
Job Family: Fixed Operations
Reports to: Shop Director

ABOUT US

Benzel-Busch Motor Car Corp is a reputable and authorized dealership dedicated to delivering our valued customers the highest standards of service and quality. With a rich heritage in the automotive industry, we are proud to announce our expansion as we integrate the Genesis franchise into our esteemed family that already includes Mercedes-Benz. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz, we have set the industry’s standard for luxury and engineering. With the addition of the Genesis franchise, we are ushering in a new era of automotive innovation. Genesis represents the perfect fusion of modern luxury and cutting-edge technology. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort.

QUALIFICATIONS

• Education: A high school diploma or equivalent is typically required, along with specialized automotive training and certification.
• Experience: Prior experience as an automotive technician is preferred, and experience specifically with Genesis vehicles is a significant advantage.
• Technical Skills: Proficiency in using diagnostic tools and equipment and a deep understanding of vehicle systems and mechanics is essential.
• Certifications: Genesis Auto Technicians hold ASE (Automotive Service Excellence) certifications or equivalent credentials.
• Attention to Detail: Precision and attention to detail are critical to accurately diagnosing and repairing complex vehicle systems.
• Customer Service: Good communication skills and a customer-oriented approach are valuable when dealing with clients.
• Safety: Adherence to safety protocols and maintaining a safe work environment are paramount.

• Diagnostic Testing: Genesis Auto Technicians use specialized diagnostic equipment and software to identify and troubleshoot issues with vehicle systems, including the engine, transmission, electrical systems, and onboard computer systems.
• Repair and Maintenance: They perform a wide range of repair and maintenance tasks, such as engine repairs, brake replacements, suspension work, and regular maintenance services like oil changes and tire rotations.
• Parts Replacement: When necessary, they replace worn or damaged parts with genuine Genesis components to ensure the vehicle’s reliability and safety.
• Software Updates: With the increasing integration of technology in Genesis vehicles, technicians may also be responsible for updating software and firmware to address performance issues and enhance vehicle features.
• Quality Control: Genesis Auto Technicians adhere to manufacturer specifications and quality control standards to ensure that all repairs and maintenance are carried out accurately and safely.
• Customer Service: They may interact directly with customers, explaining repair recommendations, providing estimates, and addressing any concerns or questions regarding the vehicle’s condition.
• Documentation: Accurate record-keeping is crucial. Technicians maintain detailed records of all work performed, including parts used, labor hours, and diagnostic findings, to facilitate billing, warranty claims, and future reference.