Gérant(e) pour les réservations

at  UHaul

QUALIFICATIONS MINIMALES :

• Un diplôme d’études secondaires ou l’équivalent.
• Une connaissance pratique du protocole téléphonique ainsi que des outils de bureau tels que les téléphones multilignes, Word et le courriel.
• De l’expérience en service à la clientèle.
  U-Haul est un employeur offrant l’égalité des chances pour l’emploi. Tous les candidats à un emploi seront pris en considération sans distinction de leur race, couleur de peau, religion, sexe, identité de genre, nationalité d’origine, handicap physique ou mental, statut en tant que vétéran ou vétérane, ou de toute autre base protégée par les lois fédérales, provinciales, étatiques ou locales qui s’appliquent. Des accommodations individuelles sont disponibles sur demande pour les candidats qui prennent part à tous les aspects du processus de sélection. Les informations obtenues pendant ce processus ne seront partagées qu’avec les personnes qui ont besoin de les connaître.

RESERVATION AGENT

U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent
• Working knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.
• Customer service experience
  U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

ABOUT US

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. “Sam” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020

• Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations
• Assist in controlling rental equipment inventories within the assigned marketing company geographic area
• Update, review, and audit inventory reports
• Answer customer inquiries
• Assist centers and dealers with reservations and additional tasks
• Schedule U-Box routes for customers in local area