German and English Speaking Customer Service Agent (m/f/d) - 100% remote at SIXT

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Proficiency, Fluent English Skills, Customer Orientation, Passion For Service, Technical Skills, MS Office Knowledge

Industry

Travel Arrangements

Description

Job Description You are fluent in German and English and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email, then this position is made for you. Apply now! YOUR ROLE Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking. Support customers via phone and e-mail communication. Engage customers with expert knowledge of products and services. Increase customer satisfaction and loyalty through friendly and professional service. Collaborate as a team player and handle administrative tasks within the team. YOUR SKILLS German proficiency with fluent English skills. Customer orientation with a passion for service and assisting customers. Professional experience with at least 1 year in a similar role. Technical skills with proven MS Office knowledge. Flexibility to work remotely from home, Monday to Sunday. WHAT WE OFFER Work Life Balance This remote position allows to work 100% from home. Employee Benefits Enjoy diverse discounts on SIXT rent, share, ride and SIXT+, as well as exclusive deals for travel, technology and much more. Team Building Activities and International Events Participate in exciting team building activities. and global corporate events. Professional Growth Learn from and with a highly motivated and professional team. Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Department: Customer Service Legal Entity: Sixt rent a car, S.L.U.

Responsibilities

Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking. Support customers via phone and e-mail communication while increasing customer satisfaction and loyalty.