German Customer Service Advisor – Corporate Travel Company at Flowdesk

Sofia, Sofiya, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

2045.17

Posted On

30 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Customer Support, Travel Management, Communication Skills, Service-Oriented Mindset, Adaptability, Problem Solving

Industry

Financial Services

Description

Role Overview Are you fluent in German and English? Are you ready to take your career to the next level within a premium global project? We are seeking German-Speaking Customer Service Advisors to join an elite team dedicated to a world-leading Corporate Travel Management Platform. In this on-site role, you will be at the heart of the business travel experience, providing top-tier support to corporate clients, managing travel bookings, and resolving logistics or reservation inquiries with high efficiency and professionalism. Key Responsibilities Deliver excellence in customer support to corporate travelers via inbound calls and digital channels. Process and manage client inquiries regarding flight bookings, hotel reservations, car rentals, and complex travel itineraries. Analyze, troubleshoot, and resolve administrative queries, itinerary changes, or travel disruptions swiftly and accurately. Maintain clean, precise records of all client interactions within the internal database. Requirements Languages: Native or proficient level of German combined with an upper-intermediate level of English (B2 minimum). Candidate Location: Local candidates already living in the area will be reviewed with priority, but relocators are highly welcome to apply and will be thoroughly considered as well. Skills: Outstanding communication skills, a strong service-oriented mindset, adaptability, and the ability to thrive in a fast-paced environment. Work Schedule & Location Location: Fully office-based (On-Site) at our modern facilities in Bulgaria. Schedule: Rotational shifts operating Monday to Sunday between 08:00 AM and 08:00 PM. Compensation & Benefits We offer a highly competitive financial package designed to support an excellent quality of life locally: Monthly Gross Salary: €2,045.17 per month. Fully paid, structured initial training from day one to ensure you master the corporate travel management systems. Excellent long-term career growth opportunities within a globally recognized business environment.

Responsibilities

Provide high-tier support to corporate travelers by managing flight, hotel, and car rental bookings. Resolve logistics inquiries and travel disruptions while maintaining precise client records in the internal database.