German & Dutch Speaking Customer Advisor (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, Dutch Fluency, English Fluency, B2B Customer Service, Root-Cause Analysis, Technical Support, Digital Proficiency, Problem Solving, Communication Skills, Logistics Management

Industry

Business Consulting and Services

Description

We are headhunting a dedicated and business-minded Customer Relations Advisor to join a global vanguard in the commercial transport and heavy vehicle industry. In the realm of high-stakes logistics, we recognize that operational uptime is the ultimate benchmark of success. Based in the industrial hub of Ghent, Belgium, you will represent a brand synonymous with engineering excellence. You will act as the vital link between cutting-edge automotive technology and the international enterprises that sustain the global supply chain. YOUR MISSION: DRIVING GLOBAL LOGISTICS As a central part of our regional team, you will move beyond traditional support to provide technical insights and bespoke solutions for fleet owners, logistics partners, and dealerships. Hybrid Operational Model: Enjoy a stable professional balance featuring four days of on-site collaboration at our Ghent headquarters and one day of remote flexibility. Professional Service: Manage high-level B2B inquiries via telephony and digital suites, upholding an industry-leading reputation for safety and precision. Strategic Problem-Solving: Execute root-cause analysis on complex logistics and service challenges to deliver high-impact solutions for corporate stakeholders. Cross-Functional Synergy: Partner with sales, logistics, and engineering departments to streamline workflows and maintain rigorous documentation. Expert Growth: Engage in continuous professional development regarding the latest innovations in heavy-duty vehicle technology. Technical Masterclass: Sector experience is not a prerequisite—we provide fully paid, expert training to ensure your mastery of the transport and logistics world. THE IDEAL PROFILE: RESILIENCE & MULTILINGUAL MASTERY We are scouting for proactive communicators capable of navigating a high-velocity, international industrial landscape. Linguistic Authority: Native or near-native mastery of both German and Dutch is mandatory for this regional focus. Global Integration: Professional fluency in English (B2+) is required for internal briefings and technical documentation. Executive Soft Skills: A profound commitment to service excellence and the ability to maintain focus during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and concurrent analytical tools. Operational Readiness: The flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM COMPENSATION & BENEFITS We believe in rewarding specialized bilingual expertise with a supportive, inclusive, and growth-oriented ecosystem. Market-Leading Remuneration: A salary structure benchmarked against top-tier industrial standards, reflecting the value of your language portfolio. Total Protection: High-quality private health and life insurance effective from your initial date of tenure. Executive Relocation Concierge: To ensure a seamless transition to Belgium, we provide one month of residence in a premium furnished apartment in Ghent while you secure your permanent home. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our expansive global network. Predictive Planning: A 40-hour work week planned well in advance to ensure lifestyle predictability and personal balance. This is more than a career move; it is an invitation to join the "engine room" of global commerce. Position yourself at the heart of European industry in Ghent.

Responsibilities

Act as a technical link between automotive technology and B2B clients to provide bespoke solutions for fleet owners and logistics partners. Manage high-level inquiries and collaborate cross-functionally with sales and engineering to streamline workflows.