German & Dutch Speaking Customer Advisor (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German, Dutch, English, Customer relations, B2B communication, Logistics, Root-cause analysis, CRM management, Technical problem-solving, Fleet management, Digital agility, Data analysis, Stakeholder management, Automotive technology

Industry

Business Consulting and Services

Description

We are currently identifying a dedicated, commercially astute Customer Relations Advisor to join a global powerhouse in the commercial transport and heavy-duty vehicle sector. This is a specialized mandate for professionals who recognize that within high-stakes logistics, operational uptime is the non-negotiable benchmark of success. Based in the historic industrial hub of Ghent, you will serve as a premier ambassador for a brand synonymous with engineering excellence, acting as the vital nexus between cutting-edge automotive technology and the international enterprises that sustain the global supply chain. THE MANDATE: DRIVING GLOBAL LOGISTICS As a cornerstone of our regional operations, you will move beyond standard protocols to provide technical insights and bespoke solutions for professional fleet owners, logistics partners, and dealerships across Europe. Optimized Workflow: Benefit from a structured professional balance featuring four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility. Professional Representation: Orchestrate high-level B2B inquiries via telephony and digital suites, upholding an industry-leading reputation for safety, precision, and reliability. Strategic Problem-Solving: Conduct root-cause analysis on complex logistics and service disruptions to deliver tailored, high-impact resolutions for corporate stakeholders. Cross-Functional Synergy: Partner with sales, logistics, and technical engineering departments to streamline complex workflows and maintain meticulous CRM integrity. Industry Leadership: Engage in continuous development regarding the latest innovations in heavy-duty vehicle technology and fleet management. Technical Masterclass: While sector experience is an asset, it is not a prerequisite. We provide fully subsidized, comprehensive training to ensure your absolute mastery of the transport and logistics ecosystem. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for resilient, proactive communicators capable of navigating a fast-paced, international industrial landscape. Linguistic Authority: Native or near-native mastery of both German and Dutch is essential. Corporate Integration: Professional fluency in English (B2+) is mandatory for global internal briefings and technical documentation. Composure & Diplomacy: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and managing concurrent digital analytical tools. Operational Readiness: Flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM BENEFITS & COMPENSATION We reward specialized bilingual expertise with a supportive, inclusive, and growth-oriented professional ecosystem. Competitive Remuneration: A salary structure benchmarked against top-tier industrial standards, specifically reflecting the value of your specialized language portfolio. Comprehensive Protection: High-quality health and life insurance coverage effective from your initial date of employment. Executive Relocation Suite: To ensure a seamless transition to Belgium, we provide one month of accommodation in a premium furnished apartment in Ghent while you secure permanent residence. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our expansive global network. Structured Planning: A full-time (40 hours/week) roster planned well in advance, balancing lifestyle predictability with global service excellence.

Responsibilities

You will serve as a primary point of contact for international fleet owners and logistics partners, providing technical insights and bespoke solutions. Additionally, you will conduct root-cause analysis on service disruptions and collaborate with cross-functional teams to maintain CRM integrity.