German & Dutch Speaking Customer Advisor (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, Dutch Fluency, English Fluency, B2B Customer Service, Root-Cause Analysis, Digital Agility, Emotional Intelligence, Problem Solving, Cross-Functional Collaboration, Technical Support

Industry

Business Consulting and Services

Description

We are headhunting a dedicated, business-minded Customer Relations Advisor to join a global vanguard in the commercial transport and heavy vehicle industry. In the high-stakes theater of international logistics, we operate under a singular principle: operational uptime is the definitive measure of commercial success. Based in the industrial powerhouse of Ghent, Belgium, you will represent a brand synonymous with engineering prestige, serving as the vital nexus between cutting-edge automotive technology and the global enterprises that sustain the international supply chain. YOUR MISSION: ARCHITECTING GLOBAL LOGISTICS In this capacity, you transcend traditional support to provide technical intelligence and bespoke solutions for elite fleet owners, logistics partners, and specialized dealerships. Hybrid Operational Model: Benefit from a balanced professional lifestyle featuring four days of collaborative engagement at our Ghent headquarters and one day of remote autonomy. B2B Service Excellence: Orchestrate high-level inquiries via voice and digital platforms, upholding an industry-leading reputation for safety and precision. Strategic Problem-Solving: Execute root-cause analysis on complex logistics and service challenges to deliver high-impact resolutions for corporate stakeholders. Cross-Functional Synergy: Partner with Sales, Logistics, and Engineering divisions to streamline workflows and maintain rigorous data integrity. Technical Masterclass: Prior sector experience is not a prerequisite. We provide fully subsidized, expert training to ensure your total mastery of the transport and logistics landscape. THE IDEAL PROFILE: RESILIENCE & MULTILINGUAL COMMAND We are scouting for proactive communicators capable of navigating a high-velocity, international industrial environment. Linguistic Authority: Native or near-native mastery of both German and Dutch is mandatory for this regional focus. Global Integration: Professional fluency in English (B2+) is required for internal briefings and technical documentation. Executive Soft Skills: A profound commitment to service excellence and the emotional intelligence to maintain focus during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and concurrent analytical tools. Operational Readiness: The flexibility to excel within a 24/7 rotating shift framework, ensuring uninterrupted logistics continuity for our global client base. PREMIUM COMPENSATION & TOTAL REWARDS We believe in rewarding specialized bilingual expertise with a growth-oriented ecosystem and a premier benefits suite. Market-Leading Remuneration: A competitive salary structure benchmarked against the highest industrial standards, reflecting the value of your specialized language portfolio. Total Protection: High-quality private health and life insurance effective from your initial date of tenure. Executive Relocation Concierge: To facilitate a seamless transition to Belgium, we provide one month of residency in a premium furnished apartment in Ghent while you secure your permanent home. Career Architecture: Transparent pathways for internal promotion into Leadership or specialized technical departments across our expansive global network. Lifestyle Predictability: A structured 40-hour work week planned well in advance to ensure personal balance and lifestyle stability. This is more than a career move; it is an invitation to join the "engine room" of global commerce. Position yourself at the heart of European industry in Ghent.

Responsibilities

Provide technical intelligence and bespoke logistics solutions for elite fleet owners and dealerships. Orchestrate high-level B2B inquiries and partner with internal divisions to streamline workflows and maintain data integrity.