Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta! This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you’ll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation.

REQUIREMENTS:

• Fluent in German and proficient in English; knowledge of additional languages is an asset.
• Prior experience in customer service, particularly in a banking or sales environment, is essential.
• Strong sales acumen with a track record of meeting sales targets.
• Exceptional verbal and written communication skills.
• Ability to work under pressure and manage time effectively.
• Proficiency in using banking software and CRM systems will be an advantage.
• Willingness to relocate to Malta and adapt to a new working environment.

• Handle customer inquiries related to banking products and services in German and English.
• Leverage your sales experience to identify customer needs and suggest appropriate financial solutions.
• Guide customers through account openings, product inquiries, and any banking transactions.
• Work collaboratively with the sales team to meet and exceed sales targets.
• Resolve customer complaints and issues efficiently while maintaining high-level satisfaction.
• Document customer interactions and transactions accurately in our system.
• Stay informed about banking regulations and products to aid clients effectively.