Next Job Abroad invites you to embark on an exciting career journey as a German Speaking Bank Customer Service Representative in the beautiful island of Malta! We are looking for individuals who are not only passionate about customer service but also have a strong background in sales. In this role, you will be pivotal in assisting customers with their banking needs while effectively promoting our range of financial products. Embrace this opportunity to enhance your career while enjoying the vibrant culture and sunny environment of Malta!

REQUIREMENTS:

• Fluency in German and proficiency in English; knowledge of additional languages is a plus.
• A minimum of 2 years experience in customer service, preferably in a banking or sales context.
• Proven track record in sales and achieving targets.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
• Experience with banking software and CRM systems is beneficial.
• Willingness to relocate to Malta and embrace a new cultural experience.

• Provide exceptional customer service by managing inquiries related to banking products and services in both German and English.
• Utilize your sales experience to understand customer needs and recommend suitable financial solutions.
• Assist customers with account openings, transactions, and general banking inquiries.
• Collaborate with the sales team to achieve and surpass company sales targets.
• Effectively resolve customer complaints and issues to ensure a satisfying experience.
• Document all customer interactions and transactions accurately in our systems.
• Stay updated on banking products, services, and regulatory requirements to assist customers efficiently.