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German Speaking Client Support - Finance | Work In Greece at Mercier Consultancy MD

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Client Support, Communication Skills, Interpersonal Skills, Problem-Solving, Financial Services Knowledge, Account Management, Transaction Assistance, Documentation Skills, Team Collaboration, Attention To Detail, Proactive Approach, Customer Service, Regulatory Knowledge, Technical Troubleshooting

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to announce an opening for a German Speaking Client Support Representative in the finance sector. This position offers the chance to work in beautiful Greece while helping clients navigate their financial needs in German. If you are a detail-oriented professional with a passion for client support, we invite you to join our dynamic team! Key Responsibilities Provide exceptional support to German-speaking clients on various financial inquiries via phone, email, and chat. Assist clients with account management, transactions, and product inquiries, ensuring accurate and timely responses. Troubleshoot client issues and provide solutions to effectively resolve concerns. Document client interactions and maintain comprehensive records in our CRM system. Work closely with other departments to streamline service delivery and improve client experiences. Stay up-to-date with financial products and services, as well as regulatory changes, to provide informed support. Fluency in German (both written and spoken) is essential; knowledge of English is highly desirable. Experience in client support or customer service, preferably in the finance sector, is a plus. Strong communication and interpersonal skills with a focus on building positive relationships. Excellent problem-solving abilities and a proactive approach to meeting client needs. Familiarity with financial services and products is advantageous. Ability to work both independently and collaboratively in a team environment. Willingness to relocate to Greece and embrace the local culture and lifestyle. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance And Much More...

Responsibilities

Provide exceptional support to German-speaking clients on financial inquiries and assist with account management and transactions. Troubleshoot client issues and document interactions while collaborating with other departments to enhance client experiences.