German Speaking Customer Advisor at Eco Plus Solutions AB

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Technical Troubleshooting, Customer Support, Digital Solutions Consulting, Communication Skills, Data Management, Problem Solving

Industry

Business Consulting and Services

Description

Are you a tech-savvy professional who loves helping others? We are looking for German-speaking Customer Advisors to join a top-tier international team in the heart of Lisbon. In this role, you will represent one of the world's most famous search engine companies. You will be the vital link between advanced technology and the people who use it, helping millions of users navigate the internet with ease. The Mission: Driving User Excellence As a Digital Solutions Consultant, you are more than just support—you are the professional face of a global brand. Your goal is to use your technical skills to create a perfect user experience. Communication Strategy: Give expert advice to German-speaking users via phone, email, and live chat about various platform features. Technical Problem-Solving: Identify and fix technical issues by providing clear and expert solutions. Brand Quality: Keep up with high service standards by following global brand rules and quality checks. Product Improvement: Watch for new digital trends or software bugs and report them to the engineering team to help the product get even better. Data Management: Keep accurate notes in the company system to make sure every user has a smooth, personalized experience. Who We Are Looking For: Sharp Thinking & Professionalism We value talent and a "solutions-first" attitude. We provide expert training to turn your potential into total technical mastery. Language Skills: Native or near-native mastery of German (C1/C2), plus professional English (B2) for working with your international team. Tech Interest: A real interest in how search engines work and a passion for the changing digital world. Clear Communication: The ability to explain complex technical ideas in a way that is easy to understand and professional. Work Ethic: The discipline to succeed in a fast-paced, multicultural office at our modern Lisbon headquarters. Benefits & Career Growth We offer more than just a job; we provide a full lifestyle change in one of Europe's most beautiful coastal cities. Competitive Pay: A stable monthly base salary plus extra financial bonuses based on your performance. Full Insurance: Comprehensive private health and life insurance starting from your first day. Moving Up: We believe in promoting from within; most of our managers and quality experts started in this exact role. Relocation Support (For People Moving to Portugal) We handle the difficult parts of moving so you can focus on starting your new career: Free Housing: A private room in a high-quality, company-managed apartment—with rent and utilities already paid for. Paid Travel: We will fully pay you back for your flight to Lisbon. Easy Integration: Free Portuguese language classes, company sports teams, and social events to help you make friends and feel at home.

Responsibilities

Provide expert technical advice to German-speaking users via phone, email, and chat to ensure a high-quality user experience. Identify technical issues, report software bugs to engineering, and maintain accurate user data in the company system.